"Placed an order in February"

Placed an order in February, still not received and when I check it says the order is processing, after several contacts with them over a couple of months I finally asked for a refund which I still have not received and have had to get the credit card company involved to hopefully get the refund. Will never use again and certainly won’t recommend.

"for those that have not received the…"

for those that have not received the goods or a refund despite numerous attempts and get completely ignored by AYP a chargeback is the only way you may also wish to report to trading standards

"Ordered my stuff 9th April and get no…"

Ordered my stuff 9th April and get no correspondence until I ask and just keep getting told that they have received a large amount of orders and they are trying to work through them and my order should be with me by the end of next week. Still not received my order months later and asked for a refund a month ago but still have not received it. This company is shocking and I believe they must be going into administration, or they would have given me a refund of my money back by now. Avoid at all costs.

"This is a scam company do not use "

This is a scam company do not use . Warning do not use.
4 months ago they took my money

"Poor service "

Placed an order beginning of May. Money left my account on the 10th May. After sending 3 emails I had a reply telling me they would contact me when order was shipped. I have received an email this morning saying order has been shipped. It's only £6 but that's not the point. 6 weeks for one small tube of cream is ridiculous. Will never order from them again. Absolutely shocking service

"Supposed to deliver in 2 days"

Supposed to deliver in 2 days. 6 weeks later having cancelled the order and their refusal to reply to any emails or answer the phone thy delivered the order. No doubt if I return it at my expense I will never see a refund. Awful company.

"SCAMMERS"

I’ve waited over 2 months for delivery, they don’t answer my emails asking for explanation
DO NOT USE THIS SCAMMING COMPANY!

"No delivery, no refund. Scam???"

I’ve had the same issue as many here, ordered in March and items not delivered due to ‘faulty delivery system’ now I’ve asked for a refund they’re saying they’ve changed their payment system and can’t refund unless I send my bank account details or PayPal account details which I’m definitely not going to do. I highly suspect I’ve been scammed so AVOID this company.

"Rubbish service . no delivery - no refund"

This is a scam business. Order made for an in stock item for delivery on 3-4 days. 6-8 weeks later nothing received. No phone number to contact. Emails replied to apologising, promising delivering, even offering a refund. When i asked for a refund - silence ! Avoid !

"Shocking "

I ordered my items on the 29th March, ive emailed 6 times now, called twice & had no contact from them whatsoever, no refund has been processed.
Genuinely looks like a legit company but they are absolutely not!

Update as of the 26th June still no refund even though I had been promised a refund and it was "expected to be before the end of the month" not holding out much hope here!

Further update 01.08.24
Still no reply to any emails I've sent. I can see they're quick to respond on trust pilot asking us to send them an email but really there's no point, they don't answer them!