AYP Healthcare

Health & Medical
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828 reviews
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Customer Reviews about

AYP Healthcare

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Mathew Barretto

5.00/5.00

"The helped me choose the right cream I…"

The helped me choose the right cream I needed a sent it out straight away.

08/05/2024

Jo Clark

1.00/5.00

"AVOID this company"

AVOID this company. I ordered 2 months ago and have not received my order or had a refund. They will send you 2 emails saying supply issue in the 1st one and the second when you chase them, do you want a refund. Say yes and then nothing. My next step is to report them to Trading Standards. AYP Healthcare total rip off!

08/05/2024

Andrew Hobson

5.00/5.00

"Easy to order and on time delivery"

Easy to order and on time delivery

08/05/2024

Barbara Williams

1.00/5.00

"Avoid"

I ordered eye drops in February, didn’t arrive contacted them, they said they had a problem but I would receive them the following week, this happened several times so in the end I asked for a refund, after two attempts still no refund, I have just emailed this morning for a third time.. I thought I was giving a small company a chance, but have now ordered from Amazon they arrived the following day ..very disappointed with AYP, giving the benefit of doubt maybe mine was a one-off situation..

08/05/2024

Stephanie Egleston

1.00/5.00

"Product not received 2 months later"

Ordered a product on 5th March. Still has not arrived. Not being kept up to date unless I push for a response and have had no response to an email sent on 16th April. I have had to purchase elsewhere and I am now requesting a refund but getting no communication at all.

07/05/2024

ABRDF

1.00/5.00

"Avoid"

Ordered and was told product on line was instock just a holiday back up medication of anti-diarrheal pills, Said shipped in 2to5 business days. No porduct arrived prior to holiday so purchased from Tesco. TRied to call line say not taking calls n line form completed no reply.
Product no use now to me, seems like charge back and a complaint to the General Pharmaceutical Council about the registered pharmacist running the company

07/05/2024

Steve

1.00/5.00

"Order never dispatched."

Ordered eye drops from AYP on 20th march. Delivery was supposed to take 2>5days. They never arrived! I contacted the company several times. AYP said they were having a problem with a new robotic system. I then asked for a refund but from then onwards they never replied to my emails. In the end I contacted my credit card company and asked for a refund under the chargeback scheme. I will never ever use this company again!

06/05/2024

happy customer

1.00/5.00

"Money owed £64, what chance of a refund?"

I have been waiting for one order from February and another from march totalling over £64. I have contacted them several times but am still waiting for the goods or the money. Lost all faith and confidence in this company.

06/05/2024

Debs

1.00/5.00

"Expensive and slow"

Expensive and slow

06/05/2024

Jane Britain

1.00/5.00

"Avoid at all costs "

UPDATE :
15TH APRIL still no meds and I'm being ignored I've sent umpteen emails always get a ticket so they've received it they are just not responding and not refunding
Funny chat is open 9 till 5 bit when I put my details in they went offline for a few hours !
DONT BUY FROM THIS COMPANY
Will update again should I get some answers or a refund
I ordered in March it's now May and still no order
I've had one email when I 1st contacted them yes they had issues with getting meds asked if I wanted to wait or a refund i asked for a refund then nothing
Ignoring my messages and my emails
So I'm out of money and goods
Don't order try one of the other companies with better reviews

06/05/2024
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