"Had to wait a long time for my order"

Had to wait a long time for my order. I chased it up, AYP Di not communicate very well. Once my order arrived it was fine

"Ordered medication never arrived…"

Ordered medication never arrived phoned and after long long wait tried numerous e mails with no reply DO NOT USE total scam

"1 month to ship and deliver an item…"

1 month to ship and deliver an item that was indicated to be in stock? Acceptable? Lots of excuses - robots, stock management, packing, ….. no offer of a goodwill payment or voucher for delay.

"The service from AYP was appalling"

The service from AYP was appalling. After not receiving my order an email was received saying that it would be processed. It wasnt. It was only after threatening with trading standards that I finally received my order. I do not recommend this company.

"Really slow and poor service "

Normally a great company but this time the order was exceptionally slow which would have been okay had the site provided a warning. No available staff for live chat and no telephone availability. Missed deadlines and lots of excuses. Finally received the items but long after they were needed.

"Fast and efficient service"

Fast and efficient service

"My order took over 3 months to arrive"

My order took over 3 months to arrive, despite being promised to me "within a week" every couple of weeks when I got in touch to query where it was. No information, poor customer service

"Delivery took too long"

Delivery took too long

"Unfortunately my eye drops took a month…"

Unfortunately my eye drops took a month to arrive. However, to the company’s credit they did update me about the issue and opolgised for the delay in dispatch.

"I ordered on 21st March and it took 6…"

I ordered on 21st March and it took 6 weeks for my order to arrive. Not once did I receive a message about the delay. Only response to my question asking where my order was. Very bad service