"DREADFUL "

DREADFUL ! Avoid at all costs , 4 weeks since order placed , patronising email about being a valued customer but that they have processing issues . My request for a refund has been ignored. Am going to escalate further , I think Watchdog will be interested to hear about this company .

"Awful. Had to use chargeback (via bank) to get my money back."

Ordered product end of January 2024. By March still not delivered (in spite of assurances of 2-4 days from then). By end of March they were no longer responding to my requests for i) updates then ii) cancellation and refund. I asked 3 times to cancel and refund - without response.

In the end (mid-April) I had to use Chargeback through my bank to get my money back. I won't be going near AYP Healthcare again.

"Don't use AYP if you need meds soon!"

If you're in a hurry for your meds, DON'T use this company!
I ordered on 14th March, and the stuff finally arrived on 29th April! Unfortunately, I ordered before looking at reviews. I hoped I might be one of the few lucky ones whose meds came in good time. WRONG! It took 6½ weeks!

"Ordered 4th March still no delivery!!"

Ordered 4th March still no delivery!!! Initially they replied saying problem with new computer set up but have had no response to my last 3 messages!! Not happy. Taken my money but no medication to show for it! Awful service.

"it took forever to deliver"

it took forever to deliver, i m also waiting for another order it has been almost a month it still hasnt been delivered. i cant complain about the items thats been delivered so far but the experience is quite annoying.

"This company lies"

I placed my order on 18th March. I was told numerous excuses including that a new robot wasn’t working correctly. Three times I was told the order was on its way. I finally asked for my money back and received the order 4 days later. 6 weeks in all for one packet of flarin that was supposedly in stock. Unbelievable that a company selling medication can get away with this sort of nonsense.

"Very poor service."

Ordered something from them. The website said 4-5 working days. It took 3 months and they only contacted me if I contacted them first. When the item finally arrived, it only had 2 months to it's use by date?

"Made an order on 28 February and still…"

Made an order on 28 February and still no delivery and no reply when messaging them

"Absolutely dreadful company"

Absolutely dreadful company. Ordered 16/4/24 and still waiting over 2 weeks later. Eventually responded to my enquiry saying they have big delays. I asked to cancel and heard nothing back. Shocking service. DO NOT USE!!!

"You could start by actually proving the…"

You could start by actually proving the product I ordered and then reply to my emails asking for a refund for a product I am pretty sure I will never receive. You have basically taken my money and given nothing. I have since had to buy the product elsewhere. I would like a refund as you have failed to supply the product.