"Bob and Barbara"

Excellent, Professional and Friendly Service.
The Flames team of Andrew, Nigel and Sam were exemplary

"Great service from start to finish"

Great service from start to finish. Very helpful advice in the Knowle showroom followed by a (free) home survey and quote same day.
Fire was delivered and installed earlier than expected. Andrew & Nigel were really good fitters. Very friendly and efficient and respected our home by covering all the furniture and tidied up completely afterwards. They also took the time to walk us through the operation of our new fire and answer our questions.
I think it's fair to say Flames are a little more pricey than other fire suppliers but you really do get what you pay for. Very happy with our new fire and would definitely recommend them.

"Highly Recommended"

I have dealt with Flames on several occasions and their service and expertise is very high level. They are very well organised. The fitting team is technically very competent and does very clean and smart installations with the minimum of fuss. I highly recommend Flames.
Chris Stanford. August 2022

"Excellent from start to finish"

From quote to installation I cannot fault these guys! They gave advice from the start and answered all our questions. When it came to the installation the guys were friendly professional and hard working. I would definitely recommend Flames Fireplaces.

"New fire placeAbsolutely thrilled with my new fire…"

Absolutely thrilled with my new fire place . The whole team from ordering to instillation were very good they were polite friendly and very professional tidied up and removed my old fire and all the rubbish would highly recommend this company

"A solid, trustworthy company"

Professional from first to last. It's our first log burner, so a little bit of trepidation about cost, mess, finish etc ~ needn't have bothered. Paul provided us with a detailed, affordable quote, Nigel and his colleagues saw to everything else from preparation, fitting and tidying up. We now have a beautiful log burner which suits the house perfectly.
Absolutely no hesitation in recommending Flames to anyone ~ many thanks guys.

Les & Chris Haycock
June 2022

"Highly recommend Flames Fireplaces !"

Andrew explained the various options and helped us to choose the right fire for our room. Andrew and Nigel fitted the fire, they were friendly, efficient, professional and left the room clean and tidy. We are delighted with our Gazco Riva2 and with the excellent service of Flames Fireplaces.

"Absolutely delighted with the service…"

Absolutely delighted with the service we received from Flames.
From initial ordering through to completion of the work everything has been first class.
The people who came to take out the old fireplace and fire and fit the new ones were friendly efficient and speedy - can really endorse Flames - go see them!
January 2022
J&J Tew

"Right from the outset"

Right from the outset, this team delivered its promises. The installation went according to plan and the product looks brilliant. Well done and keep going.

"Thanks to Flames for our new flame…"

Thanks to Flames for our new flame effect fire and marble surround. Brilliant installation job by Andrew and Nigel. Highly recommended.