"Happy customer"

Thank you for fitting my new tyrus electric fire. I am very pleased with it, it gives the right look with the flames. Your courtesy and knowledge was a great help. Your fitting engineers did a splendid job & made our day.
Thanks again,
Sylvia jones

"Wow Factor of the highest quality"

I ordered what appeared an impossible task at the beginning of December, to have a new chimney breast with inbuilt Gotham 1300 fire, a Large TV recess with articulated TV bracket, upper recess for soundbar and all wired, plastered, coved and painted. I now have a wonderful lounge with fantastic focal point of the highest quality and all done in time for Christmas- Miracle. Thank you Pete and Paul from Flames Fireplaces in Sutton Coldfield, just brilliant;,we have an absolute wow factor

"Excellent service from this company"

Excellent service from this company. Very pleased with our new fire and the chaps that installed it for us used lots dust cover sheets and respected our home completely. Cleared everything up before they left couldn't have been a nicer set of chaps they are a credit to your business.

"New fireplace"

Our new fireplace is better than we ever imagined! The service we received from flames was outstanding and very professional from start to finish. We were kept up to date with every step of the process. The staff and fitters were very helpful, friendly and efficient. We couldn’t be happier with the overall outcome and would highly recommend. A big thank you to all at flames!

"Successful removal of a 50's open fire and back-boiler - very pleased"

Our 50's house had a 70's York stone brick fireplace surround added to the original 50's open fireplace with obsolete and unused back-boiler. When the York stone surround had been added by the previous owner, the chimney breast had been made artificially wider by a concoction of wood and hardboard which had then been integrated into the Artex ceiling and coving. We did not want to end up completely remodelling the whole room.

Despite not knowing what they would find until they started to remove the old structures, the Flames Knowle team rose to the challenge, measuring the existing chimney breast, carefully removing the fake wooden structure, the old back-boiler fire, its surround and then carefully rebuilding the chimney breast in block and plaster to the same dimensions as the old one to avoid affecting the ceiling or the coving. They then installed the modern wood burner fire and added the new surround and hearth that we had selected.

The Flames team were happy to discuss what they found as they carried out the demolition work and the options for the rebuild, as well as explaining what they were doing at every stage. They sheeted up the furniture we could not move and even put plastic bags on the light fittings, then cleaned up all of the debris and even vacuumed the carpet. The quality of the work meant we were able to just paint the new plastered chimney breast, which we can't do with any of the other walls due to the existing poor plaster.

We are delighted with our new fire, which has completely transformed our sitting room yet is in keeping with the style of the house. Cannot recommend highly enough