"Bad Attitude;-("

I’m leaving this review because after doing 140 miles round trip to visit this dealership to try and get a test ride and find out about the BMW I was interested in with wanting a reprisal  on my own bike as well against PX.
I found the sales man to be very arrogant and unhelpful though he did pull the bike out so I could sit on it then done a disappearing  act there was no one else on the shop floor in sales and when I found the guy whom had got the bike out he told me the bike needed a wheel bearing and it’s not possible to do the job , so why have it up for sale if it’s needing work done to it I was brushed off and the sales guy walked off how bloody rude.
I would definitely not recommend this outfit with this salesman’s attitude small wonder they sell anything

"Scott on the service desk is rude and sarcastic"

Booked a service that I was told would take two hours for 8am this morning. I arrived bang in time and I’m still sat here three and a half hours later waiting for it to be finished. Scott on the service desk just gets sarcastic and stroppy when you ask how much longer it’s going to be. I don’t want to spend all day sitting around waiting funnily enough. I normally pay £195 for a service, had to pay £332 here because they take nearly twice as long and charge nearly £100 per hour labour. Safe to say I won’t be coming here again

"Contacted CK regarding PX'ing my bike"

Contacted CK regarding PX'ing my bike, very fair price offered for mine resulted in an easy transaction. Would happily use again.

"Kawasaki z900 rs 21 plate"

I'm so happy with the bike, I brought it with out seeing it , it truly is better than I could imagine, I think it was a good deal and I got Avery fair price for my PX ,thanks Andy T and your team

"Terrible customer service"

After sending pictures and service history as requested by email for valuation against another bike, waited for 4 days, -nobody came back with a price.
When phoning to enquire was told that the bike was no longer for sale, but nobody had rung to tell us this.
Terrible customer service won’t be going back again😩

"Nice people"

Nice people, great service

"Today I collected my new bike from…"

Today I collected my new bike from colchester kawasaki.. all through the process the sales agent Shauna Fitzgerald was fantastic. Professional and courteous. This is the third bike I bought from kawasaki and Shauna was brilliant. Such an asset to your company.

"The service from start to finish from…"

The service from start to finish from shauna was tops , the hole team at colchester kawasaki are professional at there work.thanks guy's and girl's.

"Royal Enfield Classic 350"

I bought my Royal Enfield Classic 350 in April 2022, and the dealership could not have been more helpful or responsive, even working over the Bank Holiday period to ensure that the bike was delivered promptly, vey impressed!

"Purchased a new Kawasaki Z900rs January…"

Purchased a new Kawasaki Z900rs January 2023, Andy Tietjen could not have been more helpful will definitely recommend. Thanks.