"Would just like to thank Andy at CK for…"

Would just like to thank Andy at CK for great service throughout my purchase of a used Aprilia Tuono R. Buying a bike without seeing it in the 'flesh'and some 250 miles away is not my usual way of buying a bike but after speaking to Andy I was assured about it's condition. When it arrived I was not disappointed... absolutely pristine. If I am ever in the area might just call in for a visit and my next bike from CK. Highly recommended.

"A truly amazing one stop adventure I…"

A truly amazing one stop adventure I had yesterday on visiting Colchester Kawasaki, needed advice on a new green machine and a new lid. I came away with my mind blown with such a setup, oh and a full stomach from the superb food from the in house race cafe.. Got everything I needed and more. Thanks to all who welcomed me, who helped me with all my biking needs. Will 100% be recommending this outstanding place to all.

"Christian Hammett LEGEND"

Christian Hammett LEGEND - GIVE THAT MAN A RAISE!

This guy is everything a sales person should be. No pressure advice, answered all my newbie q's and put my mind at rest with anything I asked.
Helped arrange delivery and ensured it got to me ok etc.
On top of everything else, he spoke to me like a PERSON not just a customer, which is so important and makes the service all that more personal.

100% I will be trading in my little beastie when I eventually get my big girl license and power up!

Also - Nigel! Delivery man with a smile! Super helpful, on time and just all round top bloke!!

Thanks again man, much appreciated

"Beware of thieves"

I visited them with a friend and someone stole my TPMS from outside the dealership. Whilst it wasn't their fault I left a number and asked them to go through the CCTV. They didnt call back on saturday, sunday and monday they are closed, they were meant to call me on Tuesday and didnt. I chased them on Wednesday and they admitted they had forgot and would review it. Five minutes later they called back saying they couldn't see anything, apparently they cant fast forward the CCTV so they reviewed over an hour visit in 5 to 10 minutes, not possible. They just fobbed me off as they couldn't be bothered to look. I would have thought a thief would alert the business and be of importance to them, it could be a customer or even an employee, either way I would want to know if it was my business.
My advice lock your bike, leave nothing loose or removable as they really couldn't care less.
Be aware.

"My customer feedback is well overdue…"

My customer feedback is well overdue but I had to write something about my experience and involvement with Colchester Kawasaki over the 2.5 years.
Firstly, my journey starts with Emma Fiely (a part of the sales representative team) who arranged the part exchange of my old bike (2015 Aprilia RSV4 RF) and for me to take delivery at the time, a brand new 2017 Aprilia RSV4 RF first launch 2.5 years ago with designer race suit and unboxing photo. Emma has always maintained the utmost professionalism with a great personality to match (2.5 years later I’m still smiling when I ride my bike, so thank you very much Emma), secondly, Kawasaki Performance, Naomi for the Dyno tune’s and always have time for a customer. Lastly, and a big thank you to the service department including Liam / Nick / Wayne for the excellent service to date, especially sorting out my new set of keys plus arranging the pickup, installation, and reprogramming of my new keys for my bike. I was extremely devastated when someone has stolen my bags which contained both sets of keys in Barcelona. But Nick has always been very helpful and fully supportive in my experience owning my bike, it’s a real shame, not all dealership has Colchester Kawasaki professionalism and competence, anyway, Thank you, team.

"Excellent dealer. Highly recommended."

Excellent dealer and highly recommended. Christian handled my motorcycle purchase from start to finnish. Communication and organisation was spot on. It was ready on time for collection , serviced and checked, all as described.
For the 1st time using them cannot fault it.

"Good service and friendly staff.Nice…"

Good service and friendly staff.Nice cafe and huge amount of new and used bikes. I dealt with Wayne Weeder, nice guy.

"Excellent service"

Had a annual service carried out at Colchester KAWASAKI today and first mot. All passed bike only covered 9000 miles. Very good service as always, chain looks like new. Thanks lads. Wayne on service desk
Passes on all information from the workshop and explains the bill.
Excellent service from all staff.
Thanks to all
Peter

"Great service"

Great service , many thanks to all at Colchester Kawasaki for getting my Z1000 back on the road . Many Thanks.

"I have just had the 1st service carried…"

I have just had the 1st service carried out today on my new Aprilia Shiver by Colchester Kawasaki. As previously with my Kawasaki Z1000SX the service I received today was 1st class. Wayne on service reception was extremely helpful and professional. The attention to detail is superb. Feeding back on all aspects of the service carried out. I enjoyed a full English breakfast in the cafe upstairs whilst I waited. And to top it all the service was £50 cheaper than other Aprilia service dealers. I travelled down from Norwich to Colchester to have the service carried out, not because it was cheaper but because I believe Colchester Kawasaki offer a significantly higher standard of service all round than any other motorcycle dealer I have used before over the past 42 years. Well done guys!! Craig.