"Very impressed with the service and…"

Very impressed with the service and item just wish I bought the spot light when it was on special

"My experience was pretty bad"

My experience was pretty bad. I ordered three products and they only delivered two of them. After 15 days with no communication from them, I tried calling several times but no one picked up. I sent them an email and they told me the smart bulb was sold-out - when I purchased it, on the website didn't say "sold out" or "pre order". They suggested that I spend more money and buy the 2-pack, as the single bulb might take 4-6 weeks. I asked to get the 2-pack for free, taking into account my bad experience... good try. I ended up paying the difference and I was told I'd receive the 2-pack the next day. 15 more days went by without receiving the product, so I contacted them again. Apparently, there was a problem with Royal Mail and it didn't get delivered. Again, it was me who had to contact them, not the other way around. They told me they will handle it and contact me within 3-5 working days. 10 days later, I contacted them again asking for the resolution, and ended up getting a refund for the 2 pack. Terrible experience. I wanted a bulb on Jan 15th, and got my money back on Mar 8th, nearly two months after. They sell themselves as a modern company, but the customer service is just very bad.

" Hey smart video doorbell is crap"

My Hey smart video doorbell is consistently going offline. In fact it never is online. Reset it more times than I can remember. Charged batteries countless times, they never last more than a couple of days if your lucky. Purchased wi fi extender, no change. Connection never lasts more than a hour at best. Utter rubbish. Don't waste your money.

"Works great!"

Works great!
Highly recommended

"Amazing easy to use products"

Amazing easy to use products

"Hey ! Smart Doorbell"

What should have been an easy purchased wasn't. order placed on Sunday and told it would be 2 day delivery. However, by Weds nothing had arrived and no confirmation of when it would be delivered had been received. Tried to contact Hey by phone but couldnt get through to anyone. I tried numerous times that day and still just got dropped. I tried X and finally found an email through my shop account and tried there. I also tried one more time and finally got through to someone. I was then told the order would be 2-3 weeks as it was a pre-order. I have had no prior emails from Hey! to say it was a pre-order. The whole ordering experience has been so bad due to lack on comms from Hey! so I have no cancelled the order and have to wait another 3-5 business days to get my money back. Hey! seem to have a flash web site but cannot back it up with the customer service and communications when this go wrong. Overall Poor Service. Avoid

"Excellent customer service from Tom…"

Excellent customer service from Tom sorting initial delivery and connection issues. Smart bulb works perfectly via Hey! App and via Alexa. Very pleased and would purchase from Hey! again.

"A second leak monitor"

I've bought a second leak monitor and after my initial experience they work well, i.e. connectivity to WiFi is maintained, they report leaks accurately. Only drawback in remote locations they have to be removed to recharged, a detachable sensor end may be useful to facilitate this. I suppose you could recharge via a USB battery pack though would increase cost if you left it there. Battery life isn't great lasts about a month, I have another model from another manufacturer and this runs of 2 AAA and lasts for over a year.

"You need these in your life!"

Every product I have from Hey! Is fantastic. The bulbs are superb and so easy to use. The extensions are top notch and really good for both the office and work! Really pleased with everything!

"My camera is a great product"

My camera is a great product, and if you have any problems they are always willing to help