"problem with sofa and chair"

we had a problem with a sofa and chair from SCS, so we decided to get our own inspection report and we contacted BARRDALE, Dale came out and done a thorough inspection of the sofa and chair, with Dales report we won our case against SCS, thank you Dale you are our hero.

"an excellent personal service"

Barrdale did an excellent job of refurbishing our older timber chairs and table.

"Restoration "

The company made an excellent job of restoring my mahogany door, a cabinet and handrails.
The service was pleasant and efficient.
I was happy it only took one week to complete the job.
I would highly recommend them.

"GPlan Dinning table and chairs"

I was delighted with the service at Barrdales French Polishers they have done a wonderful job which will ensure the furniture can be used now and it the future
Dale was very helpful and delivered on the timescales he promised and was helpful in information about looking after the table and chairs
Thank you

"Rosewood dining table"

Barrdale polished a Danish rosewood table for me, advised me on the finish, picked it up and returned it (even carried it up five flights when the lift wasn't working with no complaints!); I'm delighted with the result.

"Excellent service from Barrdale "

I was really pleased with the re-polishing of my parent’s mid-century teak table and chairs. They look as good as new after a few knocks and spillages since purchased as a wedding gift in 1968. Barrdale collected and returned the furniture and ensured I was happy with the service.

"Just had delivery our G Plan dining…"

Just had delivery our G Plan dining table. Excellent job of restoring the table top, looks like new. The process of making arrangements for the work required and subsequent delivery when finished was professionally and courtiously handled. My wife and I are very pleased with the result.

"We are so delighted we found Barrdale"

We are so delighted we found Barrdale. We had a collection of solid oak furniture that had turned orange, which we wanted to update. Dale came to the house and gave us lots of advice and help. We decided to have the furniture limed and painted. The team at Barrdale did an incredible job. They are so professional. The standard of the work is exceptional. Thank you so much. Alison & Andy

"Barrdale"

Barrdale
For anyone considering replacing their furniture, I would strongly advise against choosing Furniture Village. In my experience, they do not treat their customers with respect, and their customer service team is unhelpful and could benefit from retraining.
I purchased a black leather sofa from them for £4,500, which was delivered with several defects. I reported the issues within 48 hours, leading to an inspection by a technician from Castelan, who claimed there were no problems. Furniture Village then refused to repair the sofa or issue a refund.
To challenge their "independent inspection," I enlisted Barrdale, whose report was ultimately accepted by my bank. With this support, I was able to receive a full refund, which Furniture Village eventually accepted.

Barrdale Inspectors are a family-run business with a reputation for trustworthiness and dedication to doing an excellent job. As independent advisors, they bring an unpretentious approach to inspections, focusing on professionalism and a genuine respect for their clients’ property. Their commitment to integrity and thoroughness has made them a go-to choice for those seeking reliable, top-quality inspection services. Barrdale upholds high standards while delivering straightforward, honest assessments, making clients feel confident in their evaluations.

"Inspection & support of the highest calibre "

We spent £4,000+ on three sofa chairs from Furniture Village (FV) and made our first complaint after 6 weeks. Fast forward 18 months, and after being blocked by FV at every stage, we got Barrdale on the case.
The service was amazing. An introductory call to discuss my issues, a follow up call for me to go through it all (a second time) and then an inspection, followed by a full report.
We are still in the midst of trying to get rid and refunded for the sofas as FV want to try and "fix" the issue, so once this is complete I'll be returning to Barrdale for a follow up sofa inspection...

Would highly recommend as they were fantastic, and I felt I was in safe hands for the first time in my two year journey...