"A positive experience as a purchaser."

From first contact to completion a professional and positive experience as a purchaser of a used Narrowboat.

The survey identified a couple of items that required addressing and as brokers, the communication with the vendor was always there and practical solutions for both parties were put in place.

Resulting in a positive experience.

"Absolutely wonderful ..."

I went yesterday having been advised that the gentleman I spoke to on the telephone didn't think I was suitable due to my age and disabilities. However I chose to go and had a fantastic and unbelievably honest about view about buying a second hand boat. I have taken the time to read all 4* and below reviews and several 5*, don't people understand that it is polite to ask the company responsible time to response before writing a negative review? I am 200% delighted with the honesty, couteous, helpful, polite, etc. information it was given as well as the time spent with me viewing the boat and answering many questions afterwards. Absolutely wonderful, I only wish other company where as good and poilte as you.

"Great accessibility and customer service"

open 7 days a week and easy access to view boat and ask questions. Great customer service and support. The process was made really easy with advice and guidance given on all questions and queries.

"Wise, friendly & proactive team"

We had a great experience buying and selling two boats simultaneously with New & Used -- both boats being thoroughly under the 'used' category as historic barges. The weather and market were unpredictable but New & Used supported us with advice and reassurance the whole time, and overall it was a surprisingly smooth and quick transaction. Would recommend the team to handle any weird and wonderful requests!

"NewandUsed boats are on awesome…"

NewandUsed boats are one awesome company. I brought a great narrowboat and couldn’t be happier. The staff are amazing & will do anything to help you. 100% aftercare.

"New boat new life great experience "

Buying a boat is no small decision to make . Especially when it is to become your home . Glyn and the rest of the team at new & used boat co must have seen and heard it all. I started my search for my new home months before I found the right one for me . Numerous visits to them . Could I look at this boat, that boat . The first one again . Always obliged. Full of facts , information on each boat. Their knowledge of the boating life is vast . It was a considerable help on my final choice . Could not recommend more . I bought my home on the water February 2024 and still loving every minute. I still go see the guys from time to time . Just to say hi or ask advice. A great experience with new & used . Highly recommend

"Simply the best"

This is our second boat purchase and the whole experience is a delight. Great team always helpful pre and post sales....when we called with what must seem dull questions they were only too happy to help, thoroughly recommend and can speak from experience of using a bad broker. They are the best we have ever used, hopefully this will be a last boat purchase!!!

"Great company and helpful team"

The team at New & Used were very helpful and made the buying process hassle-free. I dealt mainly with Glyn who took the time to show me exactly how everything worked on the boat and gave me lots of useful tips for living onboard. His communication throughout the process was great and really put my mind at ease.

I would definitely recommend this company to anyone looking to buy a boat.

Thank you😀

"Great experience with New and Used Boat…"

Great experience with New and Used Boat Co. They sold my late father’s boat and even took the boat from where it was moored, to their marina ready for sale. They made a stressful process stress free and kept me updated and informed at all stages of the sale. I would definitely recommend buying or selling your boat with them. Very friendly and trustworthy. Thank you😀

"I have sold two and purchased one…"

I have sold two and purchased one narrow boat at new and used boat Co. I can most definitely recommend you ask them to sell your boat , they are very professional in their marketing, viewing arrangements and follow up services during the sales process. Ian Parrott,branch manager at Mercia marina ,has a very accommodating staff team who do their very best to ensure a pain free transaction on your behalf.As a customer purchasing your dream boat all the above are provided in just the same way. Although they are very professional you are made very welcome and relaxed in what is probably the most daunting process other than buying a house.