"Order sweets for Diwali though delivery…"

Order sweets for Diwali though delivery was delayed the sweets were so fresh and quality wise absolutely no compromise awesome work 👍🏻

"Fraud company"

Not only did I not receive my Diwali order, I am still waiting for it. Beware of this company. The good reviews are fake. There's no response toy complaints. I will lodge an FIR against them now.

"False Promises "

I placed an order with Oorla.com for Diwali gifts, encouraged by their promise of 2-4 day delivery. However, it’s been over two weeks, and I still haven’t received a tracking number or any update. While I understand unexpected delays can happen, the lack of communication and transparency has been disappointing. To make matters worse, they’re now advertising a 30% discount, which feels inconsiderate given that many customers like me are still waiting for previous orders.

I wanted to support an Indian-owned business and was excited to receive unique products for Diwali, but this experience has made me question their reliability. I’m sharing this to caution others to consider customer reviews carefully before placing an order. I hope Oorla takes steps to improve their service because the community would benefit from a trustworthy platform.

"Diwali order"

Received Diwali order. Though order was delayed due to some hold up in Bangalore, there really weren’t any issues with the quality. It tasted great. Packaging and quality seems to have improved since we bought last time. Would definitely buy again.

"Waste of Money!!!"

I ordered Palakara Petti from Oorla for Diwali 2024 and the sweets tasted horrible. All the sweets were full of sugar and oil.The jelebi was filled with sugar crystals and the smell of oil was still there in the sweets.I am very disspointed with the order and the response from the team is also not satisfying.Never going to order again!!!

"I ordered the small palakarapetti along…"

I ordered the small palakarapetti along with few karam items on 26 th of October and Atlast got the partial order today Nov 5 th. They shipped only the petty and not karam items.

I am trying to get hold off some human being to talk but repeated automated message is coming. No customer service phone .

They messaged me back saying that they will sip it for free with my next order.

Please stay away.

"Terrible terrible service and lack of professionalism! "

I ordered 2 packages from the US for shipping within Tamilnadu on 23rd October for shipping 2-4 days before Diwali. One order has not shipped still and the Chennai one was delivered today. On the 31st, I sent many messages requesting my orders to be canceled. But no response. There is no customer service phone no. either. Never never order from them...such a scam and zero professionalism!

Today, on No. 5th, they say they can refund one order (which has not been shipped at all yet). They cannot refund the other one as it is with their shipping partner. They say delay is with their shipping partner.

Who is responsible for their shipping partner? How bad is and unprofessional is this company??? It is Nov 5th today, supposed to have reached latest by Oct 29th.

Please ISSUE me a refund for order ORG 22331. Worst worst Indian company I have dealt with from the US. Please don't give Indians a bad name especially when they are doing so well now with their customer service. Plus all of this is for domestic shipping.

"Ordered Oct 15th for diwali"

Ordered Oct 15th for diwali, still not shipped.
No response to emails either.

"Disappointed with the service and poor…"

Disappointed with the service and poor response. There is no number available to contact and tired of reaching in several ways . Order placed for diwali and delivered yesterday Nov 04. Wrong products were delivered. Still awaiting a proper response .

"Careless and Unprofessional"

The website and advertising were very misleading. They promised to deliver 2-4 days before Diwali. I paid upfront and ordered to make sure it arrives when we go to India for Diwali and can bring it back to Singapore for us. But the parcel never arrived. I must ahve sent atleast 200 messages on their whatapp, instagram, facebook and the website. all i get in reply is a bot generated reply. Finally after 8 days of promised delivery, I get a tracking number and date for delivery. When i asked for a refund, i get an email from a executive saying sorry about it we will give you 20% off on next order. First be answerable for the current order. Spent in 1000s to be cheated by these people