Universal Relocations
customer
"Very good and nice service"
Very good and nice service
customerRamesh Malhotra
"Very gentle staff to work with. "
Trouble free door to door delivery. Kept us informed about the status every week.
customer
"The service is awesome"
The service is awesome. Boxes received in the same condition it was picked up. Giving 3 star as port charges was conveyed as INR 1000 per box and was charged more as the ship destination port changed on time because of port congestion.
customer
"The box received was in good condition…"
The box received was in good condition after 4 months of transit. The service was good!
Improvement area - Timing for delivery need to improve. I am still waiting for my 6 boxes shipped 5 months back
Sindhu Rajaramji
"Very good experience"
I was partially moving some of my household items from Bay Area California to Chennai. Universal Relocations gave me the best deal. they oversaw all the legalities. The crew arrived on time to pack all my stuff. They meticulously packed everything and safely delivered to my home in chennai. The crew here also unpacked everything safely, cleared all the packing materials. Highly recommend Universal Relocations.
Rahul
"Timely communication and safe delivery"
They delivered all the goods safely. Everyone involved in the process (Richard, Shahbaz, Keerthana, Thiagarajan, and others) were helpful and communicative. Only main qualm from my end was that the delivery took longer than expected due to shipping delays, but that was probably out of their control.
Ashish Ranjan
"Very pathetic timeline"
Very pathetic timeline. Took four months from payment made to package received.
Also extra payment was charged as port charge. This wS never mentioned earlier. Will not recommend this service.
Karthik Chander
"A good company that can still strive to be great"
Madhusudhan was awesome to work with and very efficient in his communication. Was thrilled that he took over the shipping after the initial fiasco with the customer Sales Rep.
1) Highly recommend Universal for door-door movements.
2) Their Sales and Customer services could improve a lot with their communication and integrity levels.
3) Do not be surprised if your belongings get "lost" once it reaches your address. The Indian team said they were present all the time when the freight was opened and yet 6-7 of my items including expensive shoes and tennis rackets went missing. When I posed the question to their lead in Bengaluru, he reprimanded me and said it was my mistake that I wasn't there during customs inspection (After he specifically told me not to bother since he would take care of everything).
customer
"It was a very professional service that…"
It was a very professional service that delivered all my goods intact from los angeles to kanyakumari. They accommodated my change in address without any hassles.
customer
"Universal relocation"
Universal relocation - The Support and process is impeccable from the day 1. Throughout all phases I never worried about my belongings/luggages/things . Right from the sales executive at Bangalore , customer service executives, managers from Alpharetta and new jersey are very knowledgeable on clearing my queries and clarification without any delay. How I felt like they treating customer things as their own belonging ...that is how it gives the feeling to me whenever I read all the communication emails in all phases... My heartfelt thanks once again... my belongings shifted from my doorstep at Alpharetta-USA to door step at Tamil Nadu- India just like that... ☺️
Widget Preview
Add to your site
