Unique Medical Supply
Steve Meyers
"I ordered and paid for a bedside table…"
I ordered and paid for a bedside table for my bedridden wife in mid December of 2022. After 12 phone messages left (since they never answer the phone) and multiple text messages, we still have no table or a refund. I would strenuously advise anyone considering doing business with this company to avoid this company at all costs. Steve Meyers
Maggie
"Order 1-06-2023 said order is still…"
Order 1-06-2023 said order is still processing. This 3-11-23. Where's my stuff? Would Like refund.
Ramona Mckinney
"BEWARE!!!!!"
You deserve o stars!!! I am begging and pleading with anyone reading this please do not order from this company (YOU HAVE BEEN WARNED!!!) they do not send merchandise and they keep giving you the run around, I just lost money down the drain dealing with this company, I wish I would have read the reviews first. But it's ok because I know other people will read this review and take (CAUTION). There are many legitimate companies so please shop elsewhere.
Terri Test
"Order was placed on 01/01/2023 and…"
Order was placed on 01/01/2023 and merchandise has never been shipped or received. Called and emailed multiple times with no answer on calls and only one response to a Facebook complaint. It has been 45 days for a delivery promise in 5-7 days.
Andrea Ayala
"I ordered incontinence diapers for my…"
I ordered incontinence diapers for my disabled child on 12/23 and have not received anything! I have emailed, called them at least 15 x and no reply. I have filed a case with PayPal.
I really wish I would have read all these reviews prior to ordering anything. *****DO NOT BUY FROM HERE****
Marty Southern
"I ordered a product on Dec2 ,2022…"
I ordered a product on Dec2 ,2022 .still in processing ,Feb 7th .paid for on dec 3rd ,have not seen what I ordered .Called ,and emailed more then 15 times no return call no responce from e mail .I turned them in to BBB.to get my money back .there working on it .Do not order from this website ,they will take your money !
Cynthia Bashaw
"To all consumers please do not orderThis company has filed for bankruptcy …"
To all consumers please do not order from this company it is going bankrupt. Again please do not order from this company they are going bankrupt and you will not be able to get any money or returns delivered.
Leo
"Items never shipped - Buyer Beware!"
Paid for the items and were still in "Processing" 10 days after the orders. Emailed the company TWICE - no response. Called the company within business hours - no one picked up the phone. Filed a PayPal claim, and will never do business again.
Mijnil
"Ordered a Wheelchair and paid in full, never delivered"
Ordered a Wheelchair and paid in full. Now 19 days later no Tracking number, no answer to phone calls, only one lame email on Jan. 5th that holiday delayed shipment. No other updates, no product. Opened claim in Norton Shopping Guarantee and they have heard nothing from this company. PURE SCAM ... deserves 0 stars and jail time.
UPDATE 25 days now and NOTHING, even from the Norton Shopping Guarantee
UPDATE DAY 26 ... Finally got response back from Unique after mentioning taking this to next level. Said that the Wheelchair was in backorder, UNFORTUNATELY I already talked to Medline about that, there were no backorders for any of the K1 Wheelchairs. Demanded full refund because wheelchair hasn't even been ordered yet. Buying directly from Medline now. Awaiting refund.
Update Day 27 ... finally got refund, was like pulling teeth. Never again will we trust Unique Medical Supplies or Norton Shopping Guarantee. Medline order will be here in 5 days.
Update Day 29 ... Medline at home has delivered the chair earlier today, 3 days faster then they expected. Thus proving no backorder. Will never order from Unique Medical again.
Christi Dykes
"250$ Item paid and never received"
I place a monthly order for incontinence supplies for my handicapped son with this company. I paid 250$ six weeks ago for supplies which I never received. They are no longer responding to my emails or phone calls and appear to be out of business. Buyer beware!!!
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