"Best Cricket Store in the UK"

This is the second cricket bat I've purchased from VKS, and both times Vinay has been incredibly humble and helpful. is experience being invaluable! He goes above and beyond a simple transaction, taking the time to discuss my needs and offer valuable advice to ensure I make the right choice.
In my opinion, VKS is the best cricket shop in London, and possibly even the UK. Having lived in South Africa, New Zealand, and now the UK, I've visited many sports shops, but none compared to the personalized service I've received at VKS. Despite having AJ Sports right near me, the exceptional experience at VKS makes the journey worthwhile. While everyone at the shop is helpful, I've been fortunate to work directly with Vinay.
Thank you, VKS! Please keep your passion for the sport and your customers alive – it's what truly sets you apart.
Mitch

"VKS understand their product offerings…"

VKS understand their product offerings very well and provide personalised attention to a maximum degree while selling online. They take an empathetic approach to a customer's needs. A very satisfying experience.

"Online order with excellent service "

Ordered a bat for my club in Germany. I got prompt pictures and very helpful advice on the phone, to help me choose exactly what I was looking for. The knocking-in is very reasonably priced and the bat arrived just 8 days later, fully knocked and ready to go.
I highly recommend the shop for their choice of cricket equipment as well as that extra personal service so often lacking nowadays.

"A store that is really well stocked…"

A store that is really well stocked with both junior and adult cricket equipment. The staff are very knowledgable and offer really good advice. What I really liked the best was the large range of cricket bats that are on display and my kids were able to pick up and try out. Well worth the visit, highly recommended.

"Plenty of choice for Junior Cricketers…"

Plenty of choice for Junior Cricketers and very helpful service from Nav

"VKS softs are great. The owner helpful"

1. Communication and Flexibility. I wrote to Vinay before paying for my order. He responded on a Sunday within a few hours. I was having some problems with my bank cards verification because I was buying from overseas but would be visiting the UK so I wanted to have the items sent to an address there, which was clearly very different to my billing address. We used a different payment method which worked great and he delivered in the promised 3 days to the third party address. 2. Vinay gave excellent advice on glove sizing with regards to different manufacturers fits. So when i said what had fitted me in the past he was able to make a recommendation on what would be the right size in another brand. 3.The VKS pads and gloves are the best I have had. I've had a previous generation and these are even better. I love that the quality of the VKS own brand is on a par and possibility better than some big brands. I got 6 years of Summer and Winter cricket (Australia) out of the pads with good care and even now I've only changed them because the new design looks even better. The pittard gloves are 100% best I've had- better than GM, SS, SG, Newbury, Kingsgrove. If nothing changes, then I'll keep getting my softs from VKS.

"Lack of Customer Service"

If you have a lot of knowledge about cricket and know exactly what you want, then this store may work for you. However if you need assistance or advice, these are in short supply. There isn't any real customer service. If you are buying cricket equipment for your child then I'd strongly recommend you go to AJ Sports in Clapham. Excellent shop with excellent advice.

"Happy customer"

Purchased a new SS TON cricket bat, paid for next day delivery. Turned up on time, extremely well packaged. Over the moon with the bat. Will use VKS again

"I wish I could give it 0"

I wish I could give it 0. Customer Service is the worst I’ve ever experienced in my life and I should know, I work in retail. You only need to see the rest of the trust pilot reviews to notice how bad they are with everyone experiencing the same thing. Don't make the same mistake I did and order from them!
I made the mistake on relying on this company to deliver an order that I placed for someone’s birthday. I paid for next day delivery. I was called the next day to say it wasn’t even in stock to send out the next day even though I’d paid for everything and online it showed as being in stock. I was told it would be arriving in stock to them the next day so I’d get the gift 3 days late. I called 4 days later to enquire where my order was and ‘apparently’ he forgot to call me as no Medium sized jumper had come into stock as expected (which is what I ordered). They’d now arrive next week so I requested my next day delivery fee back and accepted the late arrival of the jumper. He explained despite my bank statement showing I’d been charged that I was not telling the truth as they hadn’t charged me. After much dispute he said things like ‘when you call your bank will you have the decency to call back and apologise to me’, ‘you’ve had your turn to speak now it’s mine’ and much much more including talking over me the entire time. Gobsmacked to have been spoken to like this so I’ve cancelled my order as cannot trust this company AT ALL. Has left me feeling awful for the day as this was a present and it’s caused such a backlash and I’ve been spoken to like a piece of dirt.

"Most disgusting customer service ever…"

Most disgusting customer service ever received in my life , please make sure you ask the owners with full terms and conditions on faulty product .
They will never exchange or refund on their faulty products .
Don’t buy from them , don’t trust them they have no sense of customer service and their attitude is disgusting .