"They sold me an overpriced GPU (in…"

They sold me an overpriced GPU (in fairness, they are overpriced everywhere) but this one barely works. One fan fluctuates between spinning wonky and not spinning at all, causing the card to short under normal use. They do not answer their phones, they do not reply to emails, they do not answer live chat. I was ripped off and ignored, and am now slowly escalating the situation.

"Order for 1 CPU sent in Jun 24th 2021"

Order for 1 CPU sent in Jun 24th 2021, 12:58 PM EST
It is currently Jul 4th, 2021, 10:35 AM EST,
My package has not moved. Shipping stuck on "Information about parcel received".

This company is terrible on shipping time. If you have mission critical items, do not trust this company will deliver on time, no matter what other reviews or what the company says.

"Goods not in stock in Ireland despite showing so on the website & long delivery times"

Order placed 08.06.21. Everything showed as in-stock & if it suited me I had the option to collect from their location in Celbridge. It didn't suit me so I chose the shipping option. Everything showed as normal during checkout, after which there's a message - your order will ship 18/06/21.

I thought this was an error. I was wrong.
I didn't receive the order until 21.06.21. This is shockingly bad, especially for a company who bill themselves as 100% Irish. They are not. Their stock is coming from abroad, even when it shows as in stock. It's re-packed and re-shipped with An Post Express label to make it look like it's coming from an Irish location.

As a business owner myself, I use the same shipping service as these guys & it does not take 10 working days to ship from Kildare to Dublin.

The upside to the transaction is that when the stuff arrived it was fantastic quality.

So my average score reflects that while the hardware was great & the prices were competitive, the fact that this company is misleading customers with their 100% Irish business branding & stock availability.

This would have been a 5 star review, had they been upfront about the fact that there is such a delay in getting items to customs & it is not flagged up front during the order process.

Also your tracking number for your item does not appear in any emails or in your account & you must contact them to get this.

Previous transactions with this company were fantastic with goods arriving within 2 days, so something has gone drastically amiss.

"Order to pick-up"

I placed a multi-item order with MemoryC. At first, I was disappointed at the waiting period; I contacted support and they told me although all the stock I wanted was present, it was in different warehouses. I elected to pick up my order. I then realised I had ordered the wrong RAM, I contacted support and they were more than happy to remove it. I placed my order on the 14 of June and picked it up today, 22 June, a day *before* the estimate. I drove to the pick up location and a gentleman placed the items in my trunk. Well packaged. Secure. Every item listed.

Shopping experience 4.5/5 - the only quibble I have is that there is no way to amend the order and add/remove from it yourself. If they make this facility available to, say, a deadline date, after which orders are locked, it would be helpful.

Pickup experience: 5/5

Support experience: 5/5

Well done! I'll be shopping here again!!

"Positive Erfahrung im Onlinedickicht!"

Die Kommunikation und der gesamte Verlauf der Abwicklung war zuvorkommend, höflich und professionell. Die Preise sind absolut in Ordnung; eher noch als günstig einzuordnen. Sehr angenehm!

"Faulty Case, Great Customer service"

I purchased a case. First time buyer. Case had a faulty fan and the customer service was actually shockingly good (through email), I was speaking to someone who actually talked to me like a person, not a robot. Resolved my issue. Can't fault them.

"Cowboys, stay away."

Had to contact chat to understand how to register, required before I could purchase. I created a new account only to be offered payment using my own credit card, apparently I had gone through the same process for a previous purchase and my card details, unknown to me, had been kept. The charge went through without ANY further input from me, so they have retained my credit card details and used it without identifying me as the card owner.
Having completed my purchase, I then attempted to cancel my, unwished for, account which I now understood to be a serious security risk, only to be required to accept that, before they would close my account, I must first agree that I could make no product related claims on them and that any future relationship would be with the manufacturer. Sale of goods act be damned! GDPR be damned! What a shower of cowboys . At least, I have a couple of months to reverse the transactions with the card company if problems arise, otherwise it seems the small claims court will be involved.

"Would back to buy more"

Yes, had good memories, would come back to buy more!

"Excellent service"

Excellent service. I received my product next day delivery and pricing was fair. Would highly recommend.

"No Irish Stock - long delivery times"

As the title says - this company doesn't keep any stock in Ireland. Ordered CPU+Motherboard bundle, both showing in stock at the time of ordering, paid for next day priority shipping. It's beed 7 days and no package and no contact from MemoryC. Both items showing in stock as of now, as they were every single day since order was placed. I contacted chat yesterday and was promised someone will ring me back to sort it out - didn't happen.