"If I had a product to even rate?"

If I had a product to even rate?
Never shipped the product I ordered, despite several emails, never gotten a response and now the link for the order will not work!

"Just what I ordered!"

Just what I ordered!

"No contact, money taken, no response"

Ordered a cake over a month ago for our daughters 18th Birthday this weekend. Money taken but since then no response to emails or messages. Presume that’s £60+ down the drain. Website looks to have been taken down. So disappointing to not even be told it wasn’t going to happen as we now have no time to arrange an alternative.

"Took orders then shut with no warning"

Took my money, didn't respond to any emails about my attempt to cancel, then shut his website and disconnected his phone.

Interestingly this was the last thing I bought with my credit card before I cancelled it due to fraudulent activity.

"One star is too many.Ordered cake and…"

One star is too many.Ordered cake and matching cupcakes a month in advance.Never arrived.No contact from them.Luckily paid by PayPal so got refund but birthday still spoilt.Can’t understand why website is still taking orders when they clearly don’t deliver.

"Terrible experience"

The cakes were never delivered and when I've emailed chasing there's no response.

"Excellent service and the cakes were…"

Excellent service and the cakes were delicous

"Didn't deliver cakes and didn't provide…"

Didn't deliver cakes and didn't provide refund when promised. Not replying to any messages.
Thieves!

"Not sure why they are not fulfilling delivery orders?????"

Ordered two vegan birthday cakes in January for July: One was for delivery and one for collection as I was in the city.

Fast forward to July, I'd messaged CBA through social media as all other communications (phone/email/chatbox was not being responded to) to collect the cake as I was already in the city and asked if I can collect the cake from 12pm as I've been trying to contact them throughout the last few days.

I received a response very quickly from CBA asking if I could come for 1pm Instead which was fine to me as was not far from the hotel however when queried where I needed to go (as they had more than 1 address) didn't receive a repone until 12:50pm which they said I needed to pickup the cake from another address which vexed me at I was already on way to the first location.

Having arrived at the location with a family member, we were met with a person who asked if we were here for collection which we confirmed and told us to wait outside while they gets the cake - they come out with the cake which was inspected to see if the cake is legit (It was!!!). I then asked if cake #2 was still going to be delivered on Friday, which they replied with "yes that's correct." It terms of the actual cake #1, it was amazing, and everyone complimented on the cake.

Fast forward to Friday (back in my hometown). I had a lot of stuff to do, so I messaged to check the estimated time arrival for cake #2, but there was no response so I waited until 4 pm to message again, but there was no response. At this point, checked their reviews to see if anyone else had received their cake deliveries, which has not been the case.

I was extremely vexed at this point as I was having a celebratory birthday meal with family, and as I have several young family members with food allergy as well as me being vegan, I was struggling to find vegan cakes available within that time frame. I managed to find a vegan cake at the last minute. However, this had put me out of pocket my an extra £30 which is hard, especially in the current climate that we are ALL going through.

Managed to get a refund through my bank for Cake #2 however my birthday meal with family was still ruined as my family members with allergies couldn't enjoy the vegan cake that I had brought at the last minute.

Unfortunately, I will not be using the company again!!!!!!!!!!!

"DO NOT BUY FROM THIS COMPANY"

DO NOT BUY FROM THIS COMPANY. Cakes were ordered and paid for 4 weeks ahead of time but didn't turn up. Can't contact by phone as the number isn't working, no reply to emails. Disgusted as it spoilt my son's birthday - we were really let down. I am guessing the company are out of business but the website is still taking bookings. Very disappointed and out of pocket for £100.