"Checked all the boxes."

Had the rain cap I needed in stainless steel at a reasonable price and got it to me in a couple of days. Checked all the boxes.

"Great service from a very professional crew."

Great service, knowledgeable staff who help you get the right product for your environment.
Kit arrived very promptly and directions were straightforward. Worse part was trying not to get the sticky stuff on you as we installed the insulation wrap....but that was us not it.
Excellent service and super products at a fair price, couldn't ask for more. Will be coming back for the other chimney liners too. Thanks.

"Order sheet"

Filled out the order sheet, very easy to understand and the cap was made exactly to the sizes on the sheet.

"Awesome caps"

Website was great. Ordered 2 custom caps. Shipped well and quality product as advertised. Will use them again

"I had an awesome experience overall"

I had an awesome experience overall! Both Mike and Bill were incredibly knowledgeable and extremely helpful in helping me determine the right fit for my situation. Would highly recommend these guys and will certainly do business with them again.

"BE SURE YOUR LINER WILL FIT BEFORE PURCHASING!!"

After much research, I decided on a FireFlex 6" smooth wall liner for my chimney. My chimney is constructed of brick and has 8x8 clay liners installed which measure 6.25-6.5" inside so I thought I'd be good to go with a 6" liner and pour-in insulation. My order was received very quickly which was great! Shortly thereafter is where everything went south. Upon attempting to install, I found that the liner fit extremely tightly in the flue due to my tiles not lining with each other up perfectly. In fear of damaging, I stopped and gave Fireside a call about returning for a 5.5" liner. They said that they could not accept a return since I had already attempted to install the liner. At this point I decided to give it a try with a bit more effort. After getting the liner about 10 feet down my 22 foot chimney, I attempted to turn the liner and split it in two pieces. Unfortunately, I'm now stuck with a $1,300 pile of scrap. Having just bought this house a few months back and dumping all of my savings into it, this is a huge blow. PLEASE, do yourself a favor and give yourself a comfortable margin of error when you're deciding upon a liner size!!

"Bill is the best"

Bill is the best! Very knowledgeable and true to his word. Great communication, very competitive pricing and fast shipping.

"Has a couple of insignificant dents"

Has a couple of insignificant dents. Order was received in a timely manner. Overall I am satisfied with my purchase.

"Very helpful to DIYers"

Had to replace an old galvanized chimney top and ordered a new stainless steel from them. They were extremely helpful with the ordering process. Once it arrived, everything fit like a glove and looks 100% better!

"What a fantastic experience ordering a…"

What a fantastic experience ordering a custom-sized stainless steel chase cover from this company! I was off on my spec sheet submittal by 1/8th of an inch. They called me to discuss my measurements and made recommendations I had not considered before. The cover arrived un-damaged and incredibly quick. It is so very nicely constructed and all this at half of what I would have had to pay a local sheet metal fabricator.