"Thin stainless steel"

I was expecting a thicker gauge steel, it’s a bit flimsy

"Great customer service"

Great customer service. Answered all questions prior to placing order.

"Personal service"

I ordered online and was almost immediately contacted via phone to clarify and make a change due to my ordered dimensions being outside your ability to fulfill. Through discussion we arrived at a very workable solution and that's what was delivered. My wife and I followed the directions and the assembly and installation went without a hitch.

"The chimney cap came quickly"

The chimney cap came quickly. It was beautiful once it was put together and put on top of my roof. Amazing find.

"I have not received the product thus…"

I have not received the product thus far but I was very impressed with the customer service, attention to detail and quick response

"good service"

good service, easy to return an item

"Portland experience"

It was an uneventful experience! Following the measuring directions e ordering was user friendly. The chimney cap fit’s precisely as outlined in the directions. Assembly is simple, anchor bolts and masonry drill bit was provided along with construction adhesive. Not necessary to run to the hardware for parts and/or tools!

"Product is always perfect and on time."

Product is always perfect and on time.. great people to do business with.

"Faster than expected"

Faster than expected. Good quality and cheap than competitors

"5 stars!!"

I wish I could remember his name.. I have ordered two chase covers from this company, both suburb quality and as I only needed the second one due to a gross miscalculation on my part I had to call and work through my problem, not only was the advice helpful and sound I was left with the feeling that someone had genuinely cared and wanted to help. 5 stars..