"Having tried IPTV on and off for a few…"

Having tried IPTV on and off for a few years and been let down massively by some cowboy companies here in Spain I decided to go with Skycards.eu as I heard that the service was great from my neighbour. We tried Now TV as it would have been a cheaper and better option for us. For only 40 quid we had the box and router arrive the next day delivered by UPS. The difference between dodgy IPTV boxes and Now TV is amazing. Now TV has NO BUFFERING, all official Sky channels, full Freeview and we can also get Netflix and book Box Office like the Joshua fight. Now TV is the best quality streaming box and can't be compared to IPTV. Skycards have always helped when needed and when we initially had a few issues setting up Josh was polite and helped us along. Can't wait for the Cricket World Cup final this weekend!

"Scam"

Pretends looking for reseller but no payback.
When multiple questions in same mail, only one anwser.
Please flee before getter scammed !

"My saga with SkyCards.eu"

My saga with SkyCards.eu began in August 2018 when I purchased a Sky+HD Satellite Digibox & Sky Card for 169.00 GBP. I quickly discovered the Sky box would not record programs on its hard drive and when it did, it would frequently record only part of the scheduled program. Online research revealed this was a common issue and one which in my case and many others, Sky had no interest in resolving and I stopped using the Sky HD satelite box. The Sky services were also not worth the money. In May 2019, I had issues with the VPN service used as part of the NowTV offering by Sky when without notice they increased their monthly charge by 20%. They also double charged me and would not offer a refund. I have since cancelled the service. My total experience with Sky customer service was that they were not interested if you remained a customer or not. I chose not.

Regarding Skycards.eu reply to my review. Yes I contacted Sky support on 23/08/2018 about the Sky HD box and was given nothing more than standard pre-scripted responses, none of which addressed the many issues I had with this satellite box. I summed it all up at the time by saying the Sky+HD box and the service it supplied was extremely unreliable and could NOT be relied upon to make recordings. This makes the Sky+HD box unfit for purpose and worthless to me. If Sky would like the box back for a refund, I still have it, only used for a couple of days, still good as new.

Follow up contact with Sky support over the past couple of days (Jul 11-12, 2019) has resulted in no further progress or resolution.
They continue to refuse to accept any evidence that the box is faulty or that the box has a long history of the same problems being reported online as far back as 2011. They have also ignored requests for a returns number that would enable me to return the box under it's 12 month warranty. They keep insisting they will only accept evidence/proof of faults submitted in a report from a local satelite installer, when I am in fact way more qualified than an installer. I have a BSc Eng. degree in electronics and have been a qualified design engineer with over 35 years experience in TV, Cable & Satelite systems, Internet & Telephony service provision, installer training, customer service support, product testing and network diagnostics. If Sky support won't accept the results of my product tests (which they won't) then no other customer will every get Sky to accept anything the customer reports. If I could give less than 1 star for Skycards.eu I would. My advice is avoid them like the plague.

"Great Service and Products. Highly recommended!"

I started with a small purchase of a monthly pass, just to make sure it worked. They now have my whole entertainment setup.

I really appreciate the timely responses to emails and all my questions and how quickly they get everything set up. Highly recommend these guys.

"Bad, Unnacceptable experience, unreasonable and rude."

As it says above. Bad, unacceptable experience, rude.
We have been a customer for years and the card stopped working. This one man bands response, buy a new card. when we queried it he told us to get a new supplier. Very poor conduct.

"Has anyone got a contact number for…"

Has anyone got a contact number for Skycard.eu. Website seems to be down, I have no Sky and no way of getting into contact with them
Russ

Take back what I said earlier. Managed to get Skycard EU contact details thanks to trust pilot. They dealt with my problem immediately.
Great service..

"Great website"

Great website, really easy lay out, product received quickly and was helped the whole way. Really impressed.

"Excellent service"

Excellent service. Dispatch and arrival within 2 days, activated within the hour. Delivered to Switzerland and enjoying Sky TV and VPN service.

"Huge disappointment"

Our experience with this company has been a huge disappointment. Slow and sometimes even rude customer service and they never got it to work. We will be sending everything back for a refund.

"We regret our purchase at skycards.eu"

We regret our purchase at skycards.eu very much. The service is moody and rude. The delivery came late and damaged. Now skycards.eu does not want to take responsibility and I should clarify that with UPS. That should have been a xmas gift! Each good company would offer help and send replacement. They do not do that. Now I must fight with a shipping company, argue and in addition to all that see, where I get a new gift from. Certainly never this company again!