London Travel Clinic

Hospitals, Clinics and Labs
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180 reviews
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Customer Reviews about

London Travel Clinic

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Carole

5.00/5.00

"Great for travel vaccinations"

I've had great service from London Travel Clinic - I requested a vaccination record from 2016 and they got back to me within 1 working day.

I can't comment on their COVID tests but for routine travel vaccinations, I would definitely use them again. Highly recommended.

05/07/2021

Queren Tulunga

5.00/5.00

"Consultation went well"

Consultation went well, was explained everything like the most important bit of which vaccine I needed to get when traveling, friendly nurse and also very helpful and I was able to understand everything

10/06/2021

S.F.

5.00/5.00

"Excellent service"

I attended Victoria clinic this week. I'm absolutely impressed with the service. I was a bit unsure of booking because of the bad reviews I've seen, but my booking was for travel vaccines and the nurse was really helpful and professional answering all my doubts and questions also the receptionist was very polite and made me feel really welcome. I would definitely recommend this clinic. Thank you.

26/03/2021

Fiona Smith

5.00/5.00

"Excellent and clean"

Excellent, efficient service at the Hitchin branch. Polite, kind and knowledgable staff, and very clean environment! Would recommend.

20/10/2020

Anushka S Rampersad

5.00/5.00

"We used the Victoria branch for my 2…"

We used the Victoria branch for my 2 and 5 year old. The nurse was so friendly and put them at ease before their shots.
Very conveniently located and professional service.

02/03/2020

Hannah

5.00/5.00

"Excellent 5 stars"

Excellent service at the clinic on soho square, which I managed to book via email abroad even though I confused my appointment time I was able to re book on the same day at a later time.

The nurse was amazing, super efficient and knowledgeable the process was quick and painless especially for someone like me who’s phobic of needles.

The consultation was professional and the appointment was over and done with so quickly it was excellent.

I was able to obtain a really detailed receipt for my insurance company and the whole payment process was really easy.

Highly recommend service 5 stars.

08/01/2020

Diana

1.00/5.00

"I went to Kings Cross LTC twice"

I went to Kings Cross LTC twice. First time I had a really good experience, very professional. The second time, absolutely terrible in every possible way, painful, too fast and I don't think my arm was wiped. What's worse, I asked specifically if multiple vaccinations can be done at the same time which I thought is a bad idea, and I've been told yes. I found out after reading the instruction that they should NOT be given all in the same arm if given at the same time. These are supposed to be trained people, but this is unacceptable. Now I have to find out what next, are these vaccines going to work as they are supposed to or what?

16/12/2019

GM

1.00/5.00

"arribed for my appointment and nobody here"

Booked an appointment online. Got here. No one. Nobody knows why S they only rent a room in a bigger health centre.
They have contacted me several times by txt to remind me of the appointment. There was no txt regarding any delay in the appointment
I go to voicemail There was a message. The nurse has had problems with transport and will be here 45 minutes late. I did not answer the phone as I donot reply to those without caller ID the voice mail took 20 minutes to arrive. So let’s see if they show up.....

This is being edited/added to at their request. As they say no one was late in this day Monday

When the Nurse did arrive after 40 minutes she was abrupt”you here for the Travel clinic?”(I’m the only person there waiting) I was expecting something more like “hi,I’m sorry I’m late”. I informed her I was off to Boots who I was talking to on the phone when she arrived. This was at Wandsworth and I have email correspondence with the Customer Care section regarding the whole affair, offering a free consultation and discount should I use them again.
Whilst my name here is different but real! it is strange that they can say no one was late on Monday when I have correspondence from them that says otherwise.Including a voicemail which I eventually received( I’ll concede that was not there fault!) they chose to ring me from an undisclosed number- which I don’t answer. I have queried why they could txt me as they had done to confirm/remind me about the appointment.

Rant over

Boots were great. I would use them for a consultation about anti-malarial in the future.

The clinic was Wandsworth.

Today I received this email from them I’m not sure what more Information I can provide them with.

Thanks for your review on Trustpilot.

Based on your review, London Travel Clinic would like a little more information about your experience. This will help them write a more useful reply to you. It'll also help them verify that you’ve had a genuine experience with their business.

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16/12/2019

Juha P

1.00/5.00

"Booked appointment - vaccination not in stock"

Booked an appointment a week in advance and let them know which vaccination was needed. When we arrived, they didn't have the vaccination in stock so we wasted half a day. I gave them a chance to make it right by emailing them what happened afterwards. It's been more than a month now and they didn't even bother to reply.

Will not consider this place for my vaccinations in the future

08/12/2019

Samantha Lyden

1.00/5.00

"Don't get ripped off by this place"

Don't get ripped off by this place, they charge you a £15 'appointment fee' on top of every vaccination, even if you're having a vaccination for something like rabies where the vaccine comes in course of three injections and your subsequent visits require no further consultation.
Many local pharmacies offer travel vaccinations at much cheaper prices, like Camden Travel Clinic, which is within a pharmacy and they only charge £186 for the whole (3 injection) course.
Where as London Travel Clinic charge £90(!) per injection for their rabies course. So with 3 injections needed, that would cost a whopping £270 with them! So save yourself £84 and get it done at a pharmacy!

02/12/2019
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