"Awful service, unreliable, not 24/7 service as advertised!"

Arrived at 6pm to the Earlsfield studio. We had no power in the room. Took me 25mins to get through to someone on the online support, where they told me a fuse had blown and they couldn't move us to another studio. "Really sorry about that" and said they don't have any technicians to fix anything in the evenings.

They also told me the room we were in hadn't been used since the previous night and that because whoever was in there before didn't report the blown fuse the technicians didn't bother checking the room all day. Then the technicians went home before we arrived and we were left with a faulty room. So basically its their customers fault for not reporting, apparently not their fault for being lazy and not maintaining the rooms so the next customer isnt left at a loss.

They only just about refunded the money for the session after an hour and a half of back and forth and taking it to management. And we were then offered a slot at notting hill at 9pm, and considering the band members had come from all over the place outsid eof London that was of course not an option. They left us with nothing to do but turn around and go home which was an hour plus journey. Completely wasted our time, plus the time it took to actually get through to them and then battle them for compensation. Joke of a service, dont risk your time and money with them.

"A HAVEN FOR ARTISTS"

Private and affordable. A great space to work and explore ideas and record ✨ no other place like pirate.

"Great set "

Great set up, good service, highly recommended, for a session

"Equipment issues were endless."

Equipment issues were endless (Leicester Pirate Studios).

"Studio Pirates"

I was not expecting much, and I was right. However the idea of Pirate Studios is great but on this scale its almost impossible to make it work. The Studio(?) I booked stank of OB, fried chicken and sweat... the controller keyboard was really small - 2 Octave mini keys.... and the bin was full. I had to leave the door open for the first hour. It was an interesting experience. Basically you get what your pay for? yeah! But don't let that stop you, just make sure you bring your own controller and air freshener.

"Terrible company"

Terrible company, always something broken, rooms are tiny and communal areas are disgusting with prices constantly going up.

"Awful experience"

Awful experience! Got fined £50 because we touched one of their cameras which appeared to not even be straight in the first place. They don’t make any rules clear then they will charge you without you expecting it. Even Vaping is not allowed which they haven’t clearly told customers hoping they will catch them out with another fine. They will fine you for what they call tampering with their equipment even though nothing was damaged/broken. I can see they use this as a scheme to make money off customers. My friends and I will no longer be going there. On top of that they are very rude to customers.

"Amazing staff"

Amazing staff

Had trouble setting up due to being unknowledgeable. A worker whose name I never caught, was AMAZING set the full thing up for me fixed the equipment and showed me what to do. Was working on a present for someone and wouldn’t have been able to do it without him. This was in the Glasgow studios. Great service.

"Absolutely terrible"

Absolutely terrible. In the "recording studios" you hear people singing, people playing beats, all kinds of sounds coming in from all of the rehearsal studios. Totally not isolated. Against the definition of a recording studio. And they refuse to return the fee. All they can do is to put the money back onto my account, so I can book again?! Absolutely not recommended.

"equipment not working"

equipment not working - customer service telling me its my fault for not contacting them. poor poor poor, all round poor