"easy to order"

easy to order , good price and communication , arrived when it was supposed to ...

"Excellent customer service"

I purchased a Celeste vanity unit and basin with very prompt despatch and delivery. The basin subsequently developed a hairline crack after it had been installed. The Sales Manager, Aidan Rowe couldn't have done more to help resolve the issue. He contacted the manufacturer on my behalf and although I subsequently went on to resolve the issue directly with the manufacturer (Crosswater) Aidan continued to offer help and support if required. Companies often claim to deliver outstanding customer service but don't always deliver what they promise. I cannot fault UK Bathroom Warehouse - brilliant service.

"good prices but a little slow on…"

good prices but a little slow on sending items. Very helpful and knowledgeable on the phone

"Great service"

Great service

Quick response to email queries before and after ordering. Delivery communication perfect.

Great price too!

"Outstanding service!"

I've ordered a Crosswater product with the guys. The product got shipped directly from Crosswater, but one of the cartridges and the handles got damaged in transit. As I had already had my plumber doing the install (£270!), I had no option to return the whole product. So we decided to install the product as is and then replace the cartridge and the handle. That's where Alex and his team at UK Bathroom Warehouse shined. Despite Crosswater initially trying to wriggle out of sorting the situation out due to the fact that the unit was installed, Alex and his team relentlessly followed up with Crosswater and updated me regularly until the damaged parts arrived in my mailbox and were successfully installed. The guys are very professional and customer-focused - I'll definitely be using this company in the future! Thanks, guys!

"Ordered a Hans Grohe bathroom tap"

Ordered a Hans Grohe bathroom tap , good price quickly delivered with good commincation along the way . Would use again
Jeff B

"Quality product for a competitive…"

Quality product for a competitive price. Excellent customer service and helpful quick delivery.

"Excellent service throughout"

Excellent service throughout. Really helpful and responsive customer service.

Will also use again in the future and recommend to friends and family.

"Brilliant Service"

We received personal and attentive service from the beginning. David and his colleague Henry were friendly, approachable and a source of great knowledge about the many choices available to us. Nothing was ever too much trouble despite our numerous visits to the showroom to check on various details. The advice continued right through the bathrooms' installation and some later queries.

"Fantastic prices with an acceptable…"

Fantastic prices with an acceptable delivery time scale and fast quotations and telephone order and email service.