"Had to wait longer for delivery but…"

Had to wait longer for delivery but wasn’t informed , so wasted time hanging around . Finally got delivery 3 days late

"Excellent first class service and sales…"

Excellent first class service and sales with great knowledge. Thank you.

"Items not fitted yet.Very good service…"

Items not fitted yet.Very good service so far.

"Good Service"

Despite supply issues, they delivered the goods on time - good service

"Do not buy from this company"

Do not buy from this company. I bought some stop valves which would not turn when received in which I sent a video showing this. I have then reordered and they worked fine. They will not refund the delivery charge even though I had to buy again and have spent over £600. Poor customer service.

"Really easy to find what we were…"

Really easy to find what we were looking for, great prices and speedy delivery. Thank you :)

"Excellent service"

Excellent service

"Had a big family bathroom ripped out…"

Had a big family bathroom ripped out and a new one put in.
From my first contact with Newbury Bathroom Warehouse to the last one the service was professional, knowledgeable and friendly. Given great help and advice at our first visit when we knew nothing about installing a new bathroom. Our big order was delivered on time and in a friendly and helpful manner. I asked to change the date and that was done without any hassle at all. A coupe of items had to be returned and reordered due to damage from the warehouse. This was done without any quibbles, in a friendly and professional manner. The whole experience over a number of weeks has been pleasant, hassle free and streamlined.
Special mention to Vinny and Henry who have gone above and beyond.
Would highly recommend and when we do another bathroom next year we will be back.

Rosie

"Order tracking poor"

Ordered replacement toilet seats on 18th June, called to check delivery date on 21st June and told should be received from supplier on 24th June and despatched either that day or following day. Had not arrived by 2nd July so chased up again only to find had not be received from supplier. Is there no order tracking controls? Not happy, unlikely to have products before 5th July :-(

"Great service"

Great service. Fast delivery as promised. Thank you.