"Outstanding service"

The ring I ordered for my sister and was stunning. It came beautifully packaged with an authenticity certificate.
Sadly, it was too small and I had to return it.
Amy at Customer Services was extremely helpful and efficient.
I would most definitely recommend this company and I shall use again. Thank you Amy.

"Good customer service "

Product delivered promptly. I didn’t like it. Return was easy.

"Outstanding Customer Service"

I had bought earrings for a friend for a special birthday. One of the catches was loose and before she could get them repaired she lost one. She didn’t want to tell me so contacted Bail and Stone to buy a replacement. They don’t do single earrings but when she told them what had happened they explained it was a faulty product which was still within warranty and they would replace for free. No proof just good service. This is outstanding customer service. So impressive well done. Would not hesitate to buy from them again.

"I ordered for the first time from your…"

I ordered for the first time from your website a beautiful heart shaped pendant as a gift , the service was excellent, delivery was quick. As for the pendant it was absolutely amazing the quality was excellent.
Will definitely order from you in the future.

"A gift for someone very special "

I bought these diamond earrings as a Graduation gift for my Granddaughter. I love them but she won't see them until July.

"Bail & Stone"

Bail & Stone - excel at customer support and satisfaction. I was so pleased with the really friendly service and super helpful staff. Would totally recommend this company! I would like to thank them again for all their help!

"Beautifuly packaged ready to gift and…"

Beautifuly packaged ready to gift and quick delivery

"Received as shown"

Received as shown. Beautiful bracelet.

"Fantastic earrings"

Fantastic earrings, they look awesome in my partner’s ears. The delivery and service brilliant and I could find a fault with this company at all. Thank you so much for making my partners birthday a special one.

"It was a great ring that had the…"

It was a great ring that had the perfect images that wlloed my to decide that I did really want this ring.