"Great"

Ordered two bedside tables via Furnish with Gillmore space, communication is made directly with the seller which was excellent, items arrived perfectly packaged and I couldn’t be any happier.

"Misleading information on website"

Misleading information on website. I placed an order on 15th October, at which time the website stated delivery within 14 days. A month later I have just been told the items have still not been received in this country, and are now expected in a week’s time, and then delivery will be a few days later. So all in all this will be five to six weeks. Frustratingly, the website now shows a delivery time of three to five days - with deliveries available four days before the items are even due in stock. Very misleading and extremely poor customer service

"Amazing company ,great customer service .Highly recommended"

I had an amazing experience with furnish.co.uk. I ordered few dinning chairs and didn't realise that only 1 was available. Simon got back to me with options in a very short time . Ended up ordering other model however Simon been very supportive and very quick and helpful . He also offered me a" thank you" refund. More than happy with this company , highly recommended.

"Had stock that was unavailable elsewhere."

Had stock that was unavailable elsewhere. Delivered when they said they would. Desk had a small assembly problem with one of the components. Very apologetic when I phoned up to report this. They got on it pretty sharp and got me a replacement part straight from the manufacturer.

"Beautiful mirror arrived in perfect…"

Beautiful mirror arrived in perfect condition.. very response when delivery was delyed! Delighted :)

"TV unit arrived quickly"

TV unit arrived quickly, easy to put together. Good communication throughout as I was kept up to date. Looks great in my living room. Intend ordering table to match. Thank you.

"Would recommend"

Next day delivery (didn't pay for it) and product as described. First I've used them but on the basis of my only experience I would definitely recommend.

"I ordered an item from Furnish.co.uk in…"

I ordered an item from Furnish.co.uk in April. I was told the item could take 3 weeks for delivery, after the 3 weeks I emailed enquiring my order, to then be told it could take up to another 3 weeks. After the 3 weeks I emailed once again to then be told it would be August before my delivery is with me. 4 months after I ordered it!

I then checked google and Funish.co.uk to find they are still advertising the same item as in stock, when they don’t even have them from their supplier.

The timelines of delivery are extremely poor and I had no other option but to cancel my order. I await my refund.

"Cannot fault this company"

Cannot fault this company, ok, took longer than normal for delivery due to covid but kept updated throughout & was coming from Italy.My husband enjoys DIY so found assembly ok, I would definitely use Furnish again as the items look fabulous & different to "the norm"

"The good and the bad all in one"

The good and the bad all in one, ordered a tv entertainment unit in grey. The order was delivered last week, late because of the coronavirus with packing damage which we informed them about by phone before opening. The instructions are a nightmare with no idents on any item which forced us to phone them for information which was done quickly. overall the assembly went ok but not for someone new to DIY. On the downside, the drawers are awful really weak and only good enough for remotes with no supports which most manufacturers have these days. PLEASE NOTE THE SCREWS FOR THE PLASTIC BRACES FOR THE BACKS OF THE MAIN UNIT AND DRAWERS ARE REALLY TO LONG AND EASY TO DAMAGE THE OUTSIDE WALL IF YOU DRIVE THEM IN TO FAR, PRACTICALLY ON THE DRAWER ASSEMBLY AND KEEP AWAY FROM CORNERS The unit looks great but I personally would have paid extra for soft close drawers and better quality drawer assembly structure. This unit could have been superb with just a few tweaks. Cheap and looks great but lacks quality.