"I am really happy with my experience…"

I am really happy with my experience with Hastings international. I was helped by Kay and was impressed with the manner and professionalism in which she handles our requests. There are always going to be communication issues between landlord and tenant when going through a third party but Kay manages to keep on top. Over all a great help and would refer others to Kay in the future.

"Regret so much"

Reading all the other reviews, I am quite surprised why my experience has been so unique. I have been an overseas landlord with them for the past 7 years. Throughout this time, it has been a consistently surprising journey, as they always manage to make me feel like they are only working for their own benefit. Charing to the account without any prior agreement, fail to provide updates in the statement, and their response time is notably slow. I deeply regret having chosen to work with them.

"landlord in Asia"

We are oversea landlord in Asia, running some London poperties
Therefore we rely on some letting agents to manage all the rental issues.
It was not an easy task for both tenants and agents, especially during the difficult time of Pandemics
Just a personal view from the last 7 years, the services provided by Hastings International London (Rotherhithe Street) is very satisfactory and is smooth as silk

"Hasting’s Professionalism"

Hastings Int is my tenancy company which have been absolutely amazing and easy to communicate with, compared to other letting agencies. Every time I have any issues with my apartment, I can send an email and they will deal with my concern literally in 30 minutes. I appreciate their help and apartment management.

"Amazing agency, amazing agents"

Very good agency! Agents representing it are fast, professional and what is most important when you're looking for accommodation- kind and patient.
Thank you for everything Hastings International!
Tamara

"Great service and professional."

Great service and professional.

"Amazing service"

Amazing service! Staff are lovely and I couldn’t recommend more!

"Kay is a very professional agent who…"

Kay is a very professional agent who will go above and beyond what is expected of her. She is friendly and very honest, I feel completely at ease knowing that she is taking care of everything for me, she is a great asset to the company.

"I have been dealing with Kay for…"

I have been dealing with Kay for several years now and I have nothing but good to say about her, and the company's, service. Communication is very important to me and Kay is proactive, immediate and responsive. I rank the service as one of the few which actually delivers customer service as I believe it should be delivered, with friendliness and professionalism.

"Triple think before signing a lease with them!"

The most unprofessional agency I have ever dealt with. Would often not respond to my emails, absolutely rude agents. Worst year of my life dealing with them! Once they have their money, they don’t care about the tenant or any needs they have. If they need you they’ll pester you, but if you need them: no response. I urge anyone to rethink singing a lease with these untrained individuals. You’ll find way better agencies on the market.