VaporDNA

Food Industry and Retail
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735 reviews
Overall Rating
Customer Reviews about

VaporDNA

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Phil H

1.00/5.00

"Beware of purchasing off VaporDNA"

First time ordering off VaporDNA and I’ve got to say the experience is very poor. Ordered on 2/18 and still hasn’t been shipped after waiting for their 24-72hr shipping period. Furthermore I was also charged my state tax of 6.625% and then for some odd reason an additional 40% state tax. Tried reaching out to their customer service why I was charged the additional 40% “state tax” and when my order would be shipping, and still haven’t received a response.

23/02/2023

BJ Kochendorfer

1.00/5.00

"Shipping"

After writing a very poor review I received the shipping notice. Order date was 02/16 and I received the shipping information today, 02/21/23 I will be happy with the service as long as it arrives in a reasonable time and correct contents.

21/02/2023

Gracie King

2.00/5.00

"Incorrect items and poor customer service"

My dad ordered from this place around December 21-22. He received them around the 2nd of January 2023. Now, the slow shipping would have been worth it if he had received the correct items. He had ordered 6 of the 6000 Aloe Grape Flum pebbles. He received 6 of the 3000 ones!!! He emailed his concerns to VaporDNA and they never responded back. They only get 2 stars because the disposable flums are in good condition. Other than that, I would not waste your time with this place. At least refund him the difference. I am pissed.

13/01/2023

Michael Birger

1.00/5.00

"Stay away they laugh about their customers"

First order they took almost a week to ship, apologized about the holidays bla bla bla. So I decided to give them a 2nd chance, it is almost the 2nd week and they still haven't shipped it claiming that there's "unexpectedly delay". 2 freaking weeks!
Because of this I returned to smoking real cigarettes. These guys laugh about their customers and couldn't care less. They're worse than any governmental office.

10/01/2023

Frank Lombardo

1.00/5.00

"Extremely slow shipping"

Extremely slow shipping. Took 5 business days to ship my order and needs a signature when delivered so takes another day to actually receive . I tried to email them from the contact info in my receipt and it doesn’t exist. Definitely won’t spend money here again.

09/01/2023

eve

1.00/5.00

"a scam"

I ordered it on December 1st and i still haven’t received my device. Their customer service sucks.

12/12/2022

Krystel Richards

1.00/5.00

"I ordered and paid for and never received 2 mad hatter I…"

I ordered and paid for 2 mad hatter I love popcorn. I waited and waited almost 3 weeks no delivery and no way to contact about my order. No response by email no way to confirm shipment of order. I would really like my items

30/11/2022

Milton Johnson

3.00/5.00

"Not the best vapes out there but ok…"

Not the best vapes out there but ok overall.The shipping took a while.I don't think i will buy again

13/10/2022

Tony Carroll

5.00/5.00

"Great selection"

Great selection, competitive prices and fast delivery with updates.

03/05/2022

Dan Faux

1.00/5.00

"order 4 bottles of e-juice .."

order 4 bottles of e-juice ... rec'd them within a few days, but two of the bottles were past the expiration date ... notified vapordna via email and included pics ... they emailed me back a few days later asking for clearer pics which I immediately provided ... no further response from them ... followed up via email 3 more times but have yet to get any further reply ... I'm stuck with two expired bottes ($50+ value) and no remedy in sight ... can't recommend this company

03/02/2022
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