"The last straw"

Today was the last straw. I will never use this company again. Hired them in past years and went ok as far as I know, since I'm a landlord not living at the properties relying on app photos and tenant's word. This year, however, I hired them to mow one of my vacant properties every 2 weeks. They mowed once a month at best. Job was constantly canceled and rebooked and lawn was shabby for much of the year. Neighbors complained about poor mowing standard. I didn't have time to source a new mower for the year, so kept them until late Aug.

I then hired them for a one off mow at a different residence where I was present and in attendance. The man who came out was here for only 20 minutes (.56 acre yard that usually takes over 40 mins to mow @ $91 charge for .5 to .75 acres). He mowed half of the lawn only and left half completely untouched. He also missed a section of lawn I specifically requested he doesn't overlook in the app notes.

Called to see about a partial refund, since I would need to correct the job myself. They said no refunds are allowed and claim they will have him return to complete the job.

Very dissatisfied. So much so, I took time to write a review. Will be shopping for a new service.

"Attempted to contact multiple times"

Attempted to contact multiple times - was reassured a quote was forthcoming so waited for service, with a no answer again. Poor communication and wasted time waiting for an unprofessional no response. Totally unreliable.

"Booked with them and the service no…"

Booked with them and the service no called no showed on day of service. Called 3 times day of and got a bunch of excuses: they were not in contact with them and would text me updates, never did. The next day, they did not automatically reschedule my service.

"Grass cutter was a no-show"

Grass cutter was a no-show. But I had to reach out to Plowz and Mowz to ask where they were. That’s how I found out their equipment broke and they were not coming. But they were “very apologetic.” They could’ve let someone know! They offered the job to another grass cutter but I’d have to wait 2 more days. I asked to cancel the $86 job and they told me I’d be charged $10 fee. What?? Terrible service

"Did not mow on requested date no and did…"

Did not mow on requested date and did not communicate but took my money! Will not ever use this app again and I still have to find someone to mow

"Completely ignored the scheduled date"

Scheduled a yard cleanup and lawn mow for the end of May. Instead they came almost two weeks earlier and proceeded to mow during No Mow May while also completely skipping the yard cleanup they were supposed to do first. After they checked the job they realized they came the wrong date but the yard was already partially done by the time I was able to stop them & all I received from the contractors was a half ass apology. For over $400 the service was atrocious & I had to fight for a refund.

"Great Company good Work and Value"

Plowz and Mowz is a great company that offers a lot of different services with upfront pricing. I have used them in the past and continue to use them with confidence if I order a job done it gets done and done right. I recently used them for pet waste pick up for 2 dogs after a long winter and the grand total was only 65 dollars. He hauled 4 large black contractor bags of dog waste to his truck. The guy was out there making sure he found all of it. If you want quality work at affordable fair prices I recommend them.

"Mike did a beautiful job my yard looks…"

Mike did a beautiful job my yard looks fantastic

"Way too expensive"

Way too expensive! Almost $300 to have sticks, leaves, dog waste pick up, a mow and some edging. They mowed over the dog waste didn't pick it up. Looking closely at the lawn you can see patches longer than the rest. There are a couple landscaping pavers in our front yard. Didn't move them just didn't mow in that area.
Ridiculously over priced, never again.

"Absolutely terrible every time"

Absolutely terrible every time. They take hours to get to you even for an ASAP request. They missed a whole section of my driveway, tore up my lawn and left inches of snow. When I contacted customer support I got a glorified “oh well not our problem”
I’ve had many issues with this company. They’re overpriced, don’t care about customer satisfaction or property damage. I would rather use a spoon to dig myself out of feet of snow than use them again.