"Kelly was super informative"

Kelly was super informative, knowledgeable and helpful. She was able to give great advice as well as answer my questions with ease.

"Subhojit Bhowmick was able to help me…"

Subhojit Bhowmick was able to help me get my script updated with ease.

"I am giving Kulvinder Kaur a 5-Star review..."

I am giving Kulvinder Kaur who was the Client Account Manager assigned to do the onboarding for AnswerForce as our new answering service. She spent time and effort in making sure I had answers to my questions, and the onboarding was done in a professional manner. I hope to give AnswerForce a five star review, after our initial 3 months with their services.
Thank you, Kulvinder.

"Subhojit Bhowmick was helpful and…"

Subhojit Bhowmick was helpful and resolved my request in a timely manner. I am satisfied with his service. Thanks again for your help!

"Subhojit was very helpful and efficient."

Subhojit was very helpful and efficient.

"Catherine was very efficient"

Catherine was very efficient! She addressed all of our issues and was very knowledgeable! Thank You

"Extend my ability to engage personally with Customers"

I own a small Services business. AnswerForce is like have 24/7/365 personnel to receive the calls / leads that potentially can be converted into new customers. I switched to AnswerForce from an AI chatbot auto-response to engage with potential customers either after hours or when we missed a call during the day. The AI chatbot abandon rate was >85%. With AnswerForce it's less than 10% calls abandoned.

"I am a fan of Answer Force, its account manager Subhojit and all its staff all the time!"

I am a fan of Answer Force and its seamless integration with my phone duties. I am a longtime customer who relies on the service to answer calls when necessary and integrate as if they are sitting in my office taking the call. On Friday we needed to do an update due to closing early because of the winter storm. I spoke to Subhojit Bhowmick who was A++. He was so great that I wanted to give him a shout out. He was professional, timely, understood the importance of this change as it was last minute due to the storm arriving earlier than predicted. He was excellent in getting the script updated so any clients who would call in understood why we were closed. Subhojit is to be commended, and I hope his managers recognize his value to customers like me. Great guy, great service and attention to my needs. Dan

"Kelly is always so knowledgeable and…"

Kelly is always so knowledgeable and pleasant to deal with. We look forward to our annual calls with her.

"Easy to reach out and a great customization options"

The connection with the technical person is so easy, with many way to reach either through phone or email. And every details of previous interaction is available without need to repeat ourselves.