"Par 2 fois client d'InstantLuxe et par…"

Par 2 fois client d'InstantLuxe et par 2 fois très satisfait des achats effectués. Je recommande vivement . Peut être améliorer le délai de livraison à partir de l'achat surtout pour faire un cadeau.

"commande et livraison"

commande et livraison conforme et rapide
sans problème

"Produit de qualité envoi rapide."

Produit de qualité envoi rapide.

"Service impeccable !!!"

Service impeccable !!!

"Juste que je n’ai pas eu d’information…"

Juste que je n’ai pas eu d’information concernant la livraison de ma commande

"First Class Service"

They have been absolutely first class. Especially when there was a slight confusion, Mary in their customer care team, looked after me admirably. I would thoroughly recommend them to anyone, who is looking for a great customer experience.

"Délais entre la commande et la…"

Délais entre la commande et la livraison parfois un peu long ..
Pour le reste , grande satisfaction

"Parfait."

Parfait.
Le produit correspond à sa description.
Envoi soigné.

"I bought a 1,200 euro watch - with no news of where it is and how to get it, or my money back"

I bought a 1,200 euro watch from InstantLuxe. When it was delivered to me in Singapore, it was NOT working. Despite all their proclamations of checking items by experts, it was NOT working. I paid close to 100 dollars to ship back the item. They acknowledged receipt, and then went silent, completely. This is OVER TWO WEEKS ago. I have no idea what has become of my 1,200 euro purchase. Do not trust InstantLuxe. Do not buy from them unless you are prepared to pay for nothing but anger and disappointment.

"What is worrying is the complete lack of after sale service"

I ordered a bag on 26/04/2018.
On 03/05/2018 the seller has accepted the offer and the order was completed, I sent 4 emails (on 3 different days) asking for an update , but no answer from the customer care (is in French despite the website being in Italiano), I received no response or feedback.
"What is worrying is the complete lack of after sale service"
I AGREE
today is 08/05/2018