Radiator King

Home & Garden
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445 reviews
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Customer Reviews about

Radiator King

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Lauren

3.00/5.00

"heads-up for others"

I ordered 4 radiators with the standard 2–5 day delivery, but they arrived over a week later with no updates until I chased, slightly frustrating during a renovation. One radiator was the wrong size (my error), and when I went to return it (even while placing a new order), I was charged £20 for the collection. The website only mentions a 25% restocking fee—not a flat £20 return cost—so this came as an unpleasant surprise as 25% of the radiator cost would’ve been less than £20. There was also no option to co-ordinate the collection of the wrong radiator and the new delivery, which could have saved both time and cost. The radiators themselves are fine, and the price of the radiators is competitive but the hidden return charges, and delivery delays were disappointing.

Just a heads-up for others before ordering, especially if you’re trying to get a delivery within a set time frame.

24/04/2025

Susan Jones

5.00/5.00

"Modern radiators"

I would definitely recommend this company I had previously bought some of these radiators and needed another to do my downstairs toilet delivery was very quick and ordering was very easy. Thank you Radiator King. Order number 47903/090425/13

22/04/2025

Pamela Arnold (Mrs)

5.00/5.00

"I'm so pleased with my radiator it's a…"

I'm so pleased with my radiator it's a really good finish to my new kitchen the anthracite colour made it look classy, it was a really good price and delivered on time I would highly recommended this firm

21/04/2025

Tony Robinson

1.00/5.00

"Had to cancel as item didn't arrive within timescale"

Unfortunately had to cancel order due to item not arriving within timescale that was given. When ordering delivery was stated as 2-5 days. After 2 weeks I had to cancel order as had tradesman booked in. Customer service did respond quickly stating they would look into the delay and come back to me but they didn't. They did process refund quickly. Shame as they have some lovely radiators and I was looking to order another 6 radiators from them. Thankfully I read the reviews and thought I'd see for myself.

20/04/2025

Maria

5.00/5.00

"Great radiators and excellent service"

I needed a vertical radiator to replace an old one. This was the best supplier by far, not only in terms of options, but price as well. Got exactly the right radiator, for a very competitive price, so was very happy just with that. The icing on the cake was the speedy delivery exceeded my expectations. The radiator has been fitted and I'm very pleased with Radiator King, will use them again.

14/04/2025

Lindsay Kerr

5.00/5.00

"Good visibility on website"

Good visibility on website, fast and efficient service throughout the process once I placed my order.

14/04/2025

Stephen Bellamy

5.00/5.00

"Hallway face lift."

This is the third radiator I have bought from Radiator King. The order process is simple, delivery is quick and free and the customer service team helpful and knowledgeable. The quality of their products is excellent and I have never had any issues. I would definitely recommend Radiator King for your home projects.

14/04/2025

Richard Flanagan

5.00/5.00

"The service at radiator king is…"

The service at radiator king is genuinely some of the best I've come across. I placed my order and due to the lead time for the radiators being a couple of weeks they upgraded my radiators to the next size free of charge. They responded to all of my queries (which I emailed in the evening) before 9 the next morning and when I had a small issue with one of the valves they resolved the problem quickly and hassle free.

12/04/2025

Craig V

5.00/5.00

"Top quality radiator & service"

Fairly priced, top quality radiators!

Love how it looks on the wall in our new kitchen.

Great communication from point of purchase to delivery.

11/04/2025

Irene Aspalter

5.00/5.00

"Amazing quality and great price "

I recently bought an Anthracite Grey Column Horizontal Designer Radiator from Radiator King. It is really great quality, especially for the price. The hanging brackets that come with it are super easy to install. I ordered the feet for it as well, as I was worried about the weight on the wall. Didn't end up using the feet, as the brackets were more than enough. Really happy with the customer service and delivery too. Over all, great product and service, will definitely use Radiator King again and would definitely recommend!

05/04/2025
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