"Very good and efficient"

Very good and efficient

"Vape Mountain "

I have been using Vape Mountain for a good few years now and I can highly recommend for stock availability, choice, loyalty rewards and a fast, reliable shipping service.

"Value for money and delivered as…"

Value for money and delivered as promised

"Easy to order"

Easy to order, good service.
Items in stock and good prices

"Very quick delivery"

Very quick delivery

"Orde delivered in 3days"

Orde delivered in 3days

"Hello"

Hello, good items at great prices, will trade again thank you

"Failure company and awful customer service "

I placed an order on the 9th of March. Today is the 25th of March and I still haven't received a part my order. However company says that they cannot issue a refund for the products that they failed to deliver.
First they had an issue with age verification because I recently moved address. When I called a customer service after being notified about this issue via email, I spoke to a man who talked to me as if I was a criminal. When next day I still haven't heard from them and called again to see what's happening, they said that the person who performs age verification is off sick. 4 days later I received another email informing me that age verification passed but they don't actually have stock of a some items I ordered. They offered to ship a part of my order and said that the remaining items stock should arrive in 4-5 days. This was 12th of March. On the 18th of March I received another email saying that they need additional 2 to 4 days to receive stock and ship my parcel. I asked to cancel the items they don't have but they insisted that my parcel can and will be shipped next day with Royal Mail tracked 48 service. I agreed to wait 2-3 more days. On the 20th of March I received an email confirming that they shipped my order. 5 days later and still no sign of my delivery I called the company again to ask for refund. The customer service representative said she can't give a refund for products they failed to deliver. She said Vape Mountain isn't responsible for Royal Mail failures and I need to wait 14 more days for my parcel. Only if it didn't show up in 14 days I was entitled for a refund.
This company is failure after failure. Not only that, they seem to be unaware that it's seller's legal responsibility to sort out the issue or issue a refund if a delivery date wasn't met.

"Great service fast delivery "

Great service fast delivery . nice little vape very smooth on throat.

"Excellent prices and fast delivery"

Excellent prices and fast delivery