"Great"

Great as advertised ... only a few minor scuffs

"Great Value -- Seems Brand New!! "

Excellent job refurbishing this Steelcase Ameap (Amia w/ Leap seat) chair! Couldn't be happier saving over 60 percent of list price. Everything works as should. Chair was assembled in under a minute. Still trying to figure out how I received the chair only a few days after ordering. I'll let everyone know that I can about this company. Great work and looking forward to doing business with you again.

"Sent Wrong Chair, then BTOD did this!"

I Ordered a black Amia chair. BTOD sent a red chair. Upon sending BTOD a request for return of the red chair and delivery of the correct chair, they did so very quickly. Within one day they were already on top of getting me the right chair. Their customer service is awesome and they worked fast to correct my order. Thanks BTOD, will be ordering from you again! PS the Amia chair is great!

"Good experience"

It was easy to find and purchase the chair I was looking for. BTOD.com was able to accommodate shipment on a specific date. Chair arrived quickly and in good condition.

"Fantastic experience from the checkout…"

Fantastic experience from the checkout to the (lack of) assembly. Love my new Steelcase chair!

"Great web site"

Great web site, you stayed in touch, you were on time and you followed up.....great experience. Best part is the desk is awesome too, and had it together and working with in an hour simply following along the video you have on line.

"Great customer service mostly - except for one blame"

Customer service does a great job at staying on top of customer interactions with speed and timely updates. You also do a great job at finding solutions to issues and offering options. I lost my positive feeling though when the the blame was placed on FedEx for a box that had been reused and restapled - appearing to be a returned chair - stating that FedEx has probably restapled the box. The pictures I had sent prior clearly indicated over a dozen hole sets from removed box staples that were placed *under* the shipping tape, as well as others that were visible. If the manufacturer gave that excuse, it should never have been passed onto me. It was unbelievable. All in all, the start and the end turned out very kind and customer focused, which I appreciate.

"Ordered 8 cleaned up"

Ordered 8 cleaned up, not refurbished Steelcase Leap 2 chairs and they came in spotless, looked like brand new. Great price!

"Looks and works like brand new!"

Received my refurbished Steelcase Amia, and could not be happier! Everything looks and works great with the chair. I've shown it to several people and they could not tell it wasn't brand new!

"Everything was top notch"

Everything was top notch. Their comparison reviews on YouTube helped me decide which chair to get. And then when I called in with questions, the sales staff was great. A few clicks and 2 days later I had my refurbished Steelcase Amia chair and it’s fantastic.