"Refurbished Steelcase Amia"

My updated home office workstation is now complete with the addition of a refurbished Amia from BTOD. The quality of the refurb is excellent and I'm hard pressed to tell it from a new product. I especially like the color (Indigo) from their Pallet 2155 upholstery selections. I also chose to go with the Greener Option (because I'm cheap), which fits a used lift cylinder and arm pads, instead of new. Between that and the available 10% off coupon, I saved $90 off the regular price.

The only hiccup was that the first chair shipped to me arrived damaged, with a broken lift lever bracket. Customer service was very responsive and after sharing a photo with their production team, determined that the chair needed to be replaced. They will willing to cross ship and I received the replacement chair in 6 days (to the West Coast). Overall, a very positive buying experience that I would recommend to others.

"Just what I was looking for"

I was on a budget but liked what I read about the Steelcase Leap V2. BTOD offered an as-is option in my price range. When it came, subbing it in for my generic “ergo” mesh chair from Amazon was gamechanging. Very comfortable and sturdy. Good adjustment options. I would recommend BTOD to anyone I know looking for a serious office chair.

"Shipped extremely quickly and got…"

Shipped extremely quickly and got everything on time with nothing missing. Would buy from again. Very satisfied with my product.

"Great customer service."

Great customer service.

"Great Products - very solid, look great, work great and as advertised"

I purchased a VertDesk v3 Plus desk with a 72" x 30" mahogany desktop and black frame and a VertDesk v3 L-shaped with a 72" x 30" mahogany desktop, a 72" x 24" mahogany desktop and black frame. I purchased both with their Casters, Full Size Pencil Drawer, and Ultimate Cable Management Boxes, 2 on the L desk. I also ordered several of their BEYOND-GO-99-3-GG 24 Hour Intensive Use Big and Tall Office Chairs supporting up to 500 lbs and their RA-HS4002 RightAngle Hover Dual Rail Monitor Mount, but I ordered it with the compatible Adjustable Monitor Arm with a spring system which was a special order.

I also mounted a rail with a large CPU holder attached to bottom of the desktop that I use to hold a UPS and an extra UPS battery. It slides under the desk and rotates for easy access. This has not caused any issues for the desk tops or mechanisms to raise and lower the desks.

I ordered these in 2022 and they are very solid, look great, work great and as advertised, and they have survived two moves. I've had a few product issues which they resolved with minimal effort on my part, at no cost, and quickly. One issue was caused by a power surge, not their fault, one was defect with a chair base and the others were damage I made and they helped me without high cost or complication.

I love and trust these desks so much that I just ordered two more., one t replace a really old desk that is an eyesore and I need another smaller desk for a different room now.

"Quick and Easy!"

Ordered a refurbished chair. Price was good, delivery was very quick and product was exactly what I wanted. Great experience and will use BTOD again as the need arises.

"Quick service"

Quick service, good communication, shipped early, and a very quality product.

"Good communication about the order and…"

Good communication about the order and package arrived as expected. Quality of chair is great.

"When the shipper lost my package"

When the shipper lost my package, customer support shipped a new chair to me the same day, and I received it 2 days later. The chair itself, a Steelcase Leap, is exactly as advertised, practically new condition.

"Looks like it is meant for my desk"

very well made! there was unfortunately damage during shipping or packaging but customer service was great and helped resolve the issue. Looks like is meant to go with my standing desk from DeskHaus. I highly recommend