"Good communication and great overall experience "

The shipping was fast. I also had a question about my order which I emailed to btod. They responded quickly. The chair is great. Eurotech Vera is a very comfortable chair.

"Unbiased reviews on the best chair"

Unbiased reviews on the best chair
Steelcase Leap V2 - Great Chair

"Chairs are 24/7 dispatcher chairs"

I bought two. Arrived on time and chair was exactly as described. Easy to put together and they worked as expected. We plan on buying another next year.

"Great customer support"

I ordered my refurbished Amia from BTOD and have been pleased with the chair as well as the customer service. I reached out to customer support after assembling the chair and they were quick to respond and confirm that my issues were resolved.

"I couldn't be happier with my Ameap…"

I couldn't be happier with my Ameap chair. so comfortable and I really can't tell any difference from a new chair. I would definitely order from BTOD again the next time I need an office chair.

"Great service and support"

Great service and support! I ordered a refurbished Leap and it came very nicely packaged and was in like-new condition! A CS rep reached out when the package shipped... so when I had a minor issue, I simply replied to the email and they took care of it! So convenient!

"I love that BTOD has so much helpful…"

I love that BTOD has so much helpful information on YouTube AND that they have a physical location. They've been great to work with on all my purchases.

"Quick, replacement desk"

Easy website to navigate, prompt, helpful and courteous people.

"Great Service"

Kent took my call and calmly walked me through the chairs to find the best fit. Looking forward to receiving the chair.

"Refurbished = Brand New"

I am very grateful I ran across their YouTube channel some time ago. At first, I just appreciated their videos, because they had the resources and the background to give meaningful reviews of the best chairs on the market. I came across a promotion for their refurbished chairs around the time I got a Christmas bonus. I finally pulled the trigger on a Steelcase, knowing that I probably couldn't go wrong with such a top tier product. The chair was "as is" refurbished, but it is actually difficult to tell that it is even used... The chair is remarkable compared to my $150 Amazon chair. I will never buy anything cheaper again. Plus, they slap a 12 year warranty on for $50 dollars? Phenomenal. If you have been hesitant to drop $1000 on a top tier chair, this $500 option is a godsend. My SOLE complaint is that the frame is one or two degrees off kilter (right side is ever so slightly lower), but this is negligible. I feel like I bought an $1100 chair for half the price, and I don't notice it unless my arm rests are a fraction of an inch away from my desk causing the one to brush the edge while the other passes underneath. Final thought... If you are concerned by the term "refurbished," don't be. Very happy law student, thanks to BTOD.