"Great stock - great service!"

I was blown away by the sheer range of stock they have on the shelf. Some parts suppliers just sell the big ticket items - these guys sell the lot. And all at sensible prices. Shipped super quick too. Definitely my one stop shop from now on.

"The Best!!"

These guys are wonderful. I got my questions answered and they didn't even charge me for the service!

"mgb gt v8 parts"

Sourced a direct replacement Starter Motor for my MGB GT V8 from Rimmer Bros. Their websites clearly states the item to be a direct replacement, however, when the item arrived it is NOT a direct replacement. I rang Rimmer Bros to inform them and got basically fobbed off. Very bad customer service and misleading website. I have used this company for the last 5 years or so on & off, via internet, phone and directly from their shop, if you can go elsewhere I would recommend you do so

"Sent me a used Alternator..."

Ordered an aftermarket alternator and finally arrived a week later (a little slow given the cost of delivery, but fine.)
We opened it, to find it was covered in dust and dirt, clearly been used before!! Called and after 3 attempts finally reached someone who explained clearly someone had "dumped a returned alternator back into stock"... He was unapologetic and said there was nothing he could do to deliver a new one due to the weekend. I asked him to send a new one straightaway as the service was not acceptable. He didn't call back all day with an update, meaning I had to chase once again. Finally and seemingly reluctantly they sent out a new one the next day and collected the used one the next week (thankfully free of charge as I hear usually they charge you...).
No apology but I suppose I should be thankful I finally have the part I ordered...

"société a éviter"

pour une adresse mail mal ecrite d' apres rimmerbros, je me demande comment ils ont reussis a retiré de mon compte en 4 retraits plus de 388£ alors que j'ai recu la confirmation d'une commande de 188.60£ payé avec ma carte visa et refus de me rembourser la difference, avec un mail mal ecrit le systeme devrait nomalement rejeter la demande raison pour laquel je n'ai pas reçu confirmation de la premiere commande,je ne pouvais pas savoir sans confirmation. a classer dans le rouge

"Terrible company - massively out of pocket"

They sold me a dog crate for my Discovery 4. This part didn't fit and so I had to contact them to get a returns number As it was too large for me to post back, they said they'd collect it for £14.

4 different times they've given me a date for a courier and assured me a courier was en route and my wife waited in all day. 4 times they failed to collect and they never, ever return calls. 2 weeks later and I'm totally stuck.

A terrible customer service dept and now I'm stuck with a £200 cage that's useless with no recourse. Avoid like the plague.

"Very expensive & a very unenthusiastic service."

Sourcing parts for MG Rover cars is hard and this company likes to make it harder.

"TERRIBLE SERVICE!!!! AVOID THIS SUPPLIER!!!!!!"

I placed an order for delivery only to be contacted a day later with a quotation. The small print on the quotation said my order was being cancelled. After numerous telephone calls and emails trying to find out what was going on I was told that although they offered the product for sale and for delivery on there website that due to the nature of the product it was only available for collection not delivery and was promised by phone that I would be refunded later that day, by email I was told I would be refunded within 24 hours. It has now been several days and still no sign of a refund. Terrible supplier avoid at all costs, worst customer service I have ever experienced!

"FIVE STARS."

The more complete stock for my Range classic, Good service and security in shipping, etc.
Until now only satifaction with the parts bougths in Rimmer Bros. I would that could find me only any parts that can´t to see in web.
Leonel.
COSTA RICA.

"Won't use again"

I ordered some small bolts online, the page said amount 10 for £9.14 plus vat. I received one. i phoned to see where the rest was but was told the price was for one. so i paid £11.56 for one bolt about 1 1/2" long.
I could have returned but they charge admin fees min £5 and they don't refund postage, it wasn't worth it.