"Rimmer bros"

Rimmer bros. Sent the wrong part after confirming the vin number BEFORE my order with them, now that I have the wrong part, they do not respond.

"ordered a small part for freelander ie…"

ordered a small part for freelander ie cap handle, on check out I was charged £4.20 shipping. This price was made up of £3.95 process,pick & dispatch. original item was £9.29. When VAT was added total cost was £16.19p. Be careful when placing an order with this company, as hidden charges are not shown till check out.

"RimmerBros... Le leader price avec la qualité en moins !"

Des pièces de médiocre qualité et un service client qui ne répond plus, des qu'on demande de se positionner face aux problèmes rencontrés. J'ai restauré plusieurs véhicules et commandé des centaines de pièces chez RimmerBros (et autres fournisseurs). Le service client RimmerBros ne répond pas lorsqu'on rencontre un problème avec une pièce incompatible, avec une livraisons arrivée endommagée ou une pièce de qualité chinoise qui se brise en 2jours ! Leur politique c'est celle de l'autruche !
Si vous cherchez autre chose que le prix le plus bas et si vous souhaitez pouvoir communiquer, échanger et avoir une qualité de pièces comme celle d'origine sur nos vielles anglaises.... commandez ailleurs !

"Good Price, Prompt delivery"

Ordered a ride on Land Rover, great price and delivered when advised, 3 days after ordering online. Good Stuff

"Slow processing of web orders"

Slow to process orders

I have had a web order sitting on status Order Submitted to Web Site for one week. Others on website MGExp had registered similar complaints.

Our driving season is short enough without losing days to inactive suppliers. Their competitors are much quicker to ship.

"poor service attitude"

Lousy car spares supplier! Can’t judge their spares but they are totally inflexible when it comes to changes to orders. overpriced when it comes to international shipping and very rude personnel. moreover they really lack technical knowledge (did not even know that sealed-beam RR Classic were not sold here). it‘s a waste of time and money to do business with them. Famous Four is 100 times better for Range Rover spares. i‘m sure they will answer here and tell everyone that i‘m wrong since they are always right! Best regards, Thomas

"Out of the blue"

Out of the blue, I get charged for a back ordered part that I’d canceled 6 months prior! They won’t refund the price and I was scheduled to close on my house next week!!! Now I don’t have enough for closing fees!!! Thanks Rimmer Bros; you’ve totally screwed me!

"Range Rover L322 alloy wheels load rating"

In general been happy with the products received over the years for my old Range Rover L322 4.2SC.
But will never shop at the site again, purchased a set of alloy wheels for the car. Homepage clearly states suitable for Range Rover 3 2002-2009 (L322).
Unfortunately the wheels were not true when received, balancing not wort mentioning added more than 160g, but even worse not rated for the weight of the L322, each wheel only rated for 665kg. Wheels been used for less than 100km, have been scrapped.
Rimmer Bros was approached, not for a refund, but only to get the wheels suitability updated on the homepage to say not for the L322. Negative feedback, in other words the company does not care about the safety at all. Wheels still listed on the homepage as suitable for a L322, more than 3 weeks after my request.

"Great service at great prices!!"

Can't fault the staff here - very knowledgeable!! - willing to help with the added bonus of great customer service offering a drink after a 2 hour drive whilst they gathered the Montego/ MG ZS/ZR parts I required - very well priced as it's all genuine old MG/Rover/BL stock - didn't catch the name of the guy that served me but he did an excellent job - hope he sees this - will definitely be using in the future!!

"Got Triumph Gt6 parts shipped to…"

Got Triumph Gt6 parts shipped to Denmark. Great experience,