"I don’t think I’ll order again…"

I initially liked that the prices for eminence items are low. However it is obvious that one of my items did not have a box and I suspect it had been used/ opened by someone else. Further, they seem to allow returns if the original packaging is retuened with product. I am questioning whether other ordered items had been returns. Maybe they were tried. Can’t imagine ordering from them again with this uncertainty. I also emailed them and called them -with no response. I don’t have trust.

"Sold me items that expired 7 months ago"

Bought two Perricone MD products. Both were 7 months past the expiration date and smelled spoiled. It's been 2 days since I reached out to them to initiate a return and they still have not responded.

"Not An Authorized Reseller"

This website is not an authorized retailer for any of these brands. They purchase their products through the grey market. They are able to discount so highly because of where they purchase, as they can buy under wholesale cost. Multiple brands have and will be filing law suits against them for selling their product with no authorization. The CEO of Editor’s Pick, Kathryn McDavid is not a real person. She even has a fake LinkedIn profile. If the companies she “worked for” were called, they would not be able to verify employment simply because she does not exist. Her information is even attached to the company info on the BBB.

"Poor customer service"

Poor customer service, sent them an email on my order and got an auto reply that someone will get back to me. Did not hear from them at all, even after a follow up. Not good customer service!

"I didn’t receive my bought until now"

I didn’t receive my bought until now! I’m sad with this situation.

"Great site"

Great site, great cologne and great price.

"Best prices on quality skincare items"

I have ordered 2 items from Editor’s Pick and I have been happy with both purchases-Revision C+ Correcting Complex 30% and Dr. Dennis Gross Extra Strength Peel Pads. Both are real items because I use these products almost everyday. The date for the peel pads is 09/27 and IDK if Revision has expiration dates on their products, but the box was sealed and I’m sure it is the same product I have purchased in the Dermatologist’s office. I will continue to order from them because they offer the best prices on quality skincare products.

"Terrible Company"

Products don't have expiration dates and don't come shrink wrapped. Had an adverse reaction and tried calling/emailing the company and ZERO response. I challenge anyone to call (646)892-9029 and get anyone on the phone. Products are on sale bc they are not the real deal. So disgusted with this company. Stay far away bc it's a ripoff.

"Editor’s Pick is amazing"

Editor’s Pick is amazing! They ship everything so fast! Plus, I’m able to find products here that I haven’t been able to find anywhere else. Will definitely be my place to shop from now on!

"Product not delivered/Company not responding "

I received notification from DHL product delivered on Nov 22nd. To date there’s still no sign of product. I contacted DHL who indicated they would follow up with local post office. I left voice mail messages for Editor’s Pick on Nov 25 & Nov 27. Today is Dec 2nd. I have no product, no follow up response from anyone and obviously no refund. It would be appreciated if someone would actually respond and find a resolution.