"Six stars!"

Service was excellent, the staff were really helpful and honest. They delivered my guitar the next day, very well packed. Kenny's Music is definitely the best choice out there!

"Honest, fair and they know everything"

I’ve been in and out of these store for years and I’ve always had the same experience. Helpful and lovely staff so I wouldn’t go anywhere else, I try to avoid online because I believe that humans deserve to keep their jobs, I’ve recently been dealing with Connor in the Glasgow store, he’s been so helpful. Especially during and after a purchase. If I’ve had struggles he’s there to offer assistance wherever possible. I was terrified spending as much money as I have lately but the process has been less daunting knowing someone is there to guide me. I went big and bought the RC-600 😭 this guy has spoke me off the ledge with this new toy. Highly recommend this store for the staff, you can buy the equipment anywhere but if you want honest, knowledgeable, fair and decent people to deal with then go here. There isn’t a cap on the help either, I’ve been speaking to them after buying the pedal purchase and the aftercare I’ve received is first class, the rest is up to me to retain what I’m advised ha! Cheers.

"I bought a second hand Roland keyboard…"

I bought a second hand Roland keyboard online which is always a worry- what condition is it in, will it survive transit? I had nothing to worry about. Superbly packaged, arrived the next day and in fantastic condition. Very, very highly recommended.

"Excellent customer service and a great range of guitars"

I bought a cheap acoustic guitar here 20 years ago and the service was excellent. I returned on Sunday looking for an upgrade and the staff did not disappoint. After an hour of advice and trying some of the huge range of guitars they keep I opted for a Gibson Dove and can’t thank the staff enough for the friendly service and excellent price.

"Very Fast Delivery"

Ordered a guitar yesterday - it arrived today - Glasgow to Cornwall in 24 hours - excellent!! Was also the best price and the best delivery cost compared to others on the web.

"Outstanding service and knowledge"

We needed to buy some cases for our instruments, and the staff at Kenny's were outstanding from the first contact to the last. They were knowledgable about the instruments and gave good advice based on what products they had available. Super quick delivery and good prices. When one of the cases didn't work, they were able to sort out an easy return, and even then special order the particular case that would work for our instrument, letting us know the status at each step of the process. Highly recommend and look forward to buying any music-related gear from Kenny's in future. Thanks for the amazing service

"Beautiful guitar"

Decided to go in and do a bit of window shopping, as you do after looking at their website, a guitar i wanted to have a look at had been sold a couple of hours earlier i was told (my typical luck) so after resigning to "just quick a look" I spotted a beautiful looking guitar and as the staff are so helpful 😉 I Decided to have quick play and well I now, have an emptier than empty pocket. the guitar in question? A blade rh4 classic in honey, the staff answered all the questions I needed ask and couldn't be more helpful in the advice and guidance the staff in question are Conan, Gordon and Drew thanks guys for a very pleasant toy buying experience even with dick turpin in the background 🤪

"Avoid if expecting a price match"

I went in to buy a bass guitar with the intention of Kenny’s music to give me a price match (as promised on their website). However, I was told that they could not price match PMT, rather offering me an £125 more expensive price tag. This is not great for business as when you make a price match promise, you should stick to it. They have lost a potential future customer and left me very unsatisfied as I would prefer to support local business. Avoid if expecting a price match.

"Really great service"

Really great service. A special mention to John (the American in the Glasgow branch) who took the time to answer all my questions on the phone, and really went the extra mile to ensure I had the best price. Received my brand new "Epiphone SG Standard" double-packed (they made sure it was protected by putting its actual box inside the empty box of a larger unrelated guitar) - would 100% recommend. Thank you!

"New Guitar, Bought Online and Delivered. Simple."

I purchased a guitar online from Kenny’s Music in 2021 as they had the guitar I wanted in stock. It wasn’t in stock at my local store but was available in Glasgow.

The order process online was simple and the guitar was delivered in the timeframe stated in a good delivery condition.

I had no issues, would buy again from them, and would recommend.