"No Package - Poor Customer Service"

Ordered filters online, no tracking number provided when order was confirmed. Called up 3 weeks after the order was placed and I was advised that someone would get back to me. A week later I still hadn't heard anything. Called today (2 days shy of 4 weeks) and was advised they would call me back in 30 minutes. Still waiting. I have now disputed transaction with my bank.

"Wish we had purchased elsewhere!"

We ordered a Dyson DC07 through their Ebay site. It arrived very quickly and for a refurbished machine we were happy. Unfortunately, only 4 months after taking delivery, whilst using the vacuum, it started to make a high pitched sound and smoke started bellowing out of the motor housing. We contacted the company via the Ebay and explained what had happened. A day or 2 later "Gary" responded asking me to explain the issues, despite having already providing full details. Since then nothing more, no response from them whatsoever, either directly through their contact link on their own website or via Ebay. We are now left with an unusable DC07, which was purchased middle of July 23 and despite their 1 year motor warranty, we have been completely left in the lurch. Ineffective customer service and a meaningless warranty, Will never purchase from them again! Awful.

"Just great"

Just great, arrived on time. works well.

"Great service"

Ordered a heater from here. Delivery was fast and customer service was very responsive

"The repair parts fit and all is well"

The repair parts fit and all is well, shipping was as promised.
Nowadays that says it all; I got what I needed and shipped on time.
Thanks for doing what you say you do.
Hopefully I don't need any more parts, but if I do I'll order from you again. Thanks

"Fixed a Dyson"

Fixed a $300. Dyson for $9.95.that was thrown away by someone who didn't know about your parts
. Thank you

"The customer service is really bad"

The customer service is really bad, they never respond to emails.

"Placed order and then...nothing! Stay away."

Placed an order a month ago and still haven’t received the products. Made 3 attempts to contact the company with zero response. Now hoping my credit card company can make progress.

"This company is not accessible!"

Ordered a replacement part on January 14. It's now February 7 and I have received no updates regarding the status. Status online says "order confirmed". Followed up twice by email with no response. Found a phone number on the website and you can't speak anyone as they force you to leave a message. This is terrible customer service. Send me my product or return my money!

"Will Not Respond to E-Mail or Voice Mails"

UPDATE: As of 2/7/2020, a credit was issued. Thank you.
Still have not received any return calls or emails. However, based on the return of my funds, I have changed from 1 to 2 stars.

Only 1 Star, Since I had to select something. Placed a spare part order 1/18/2020. Was billed. Received Order Confirmation. Have not received product or tracking information. Now they will not respond to E-mail or phone calls. E-Mails were being bounced back with invalid address at one point. All phone calls go to voice mail and they will not return my call. Cannot track order online. DO not recommend them.

Day 6 Since Review: Still No One will answer Phone, Return Voice Mail or Reply to E-Mails.