"Paid for 2 day shipping and just got…"

Paid for 2 day shipping and just got standard shipping instead. Did they send my extra money back. LOL

""For Sale in India, Pakistan, Nepal, Bangladesh, Sri Lanka, and Bhutan ONLY.""

Purchased a textbook for use in the U.S. The cover of the book we received says "For Sale in India, Pakistan, Nepal, Bangladesh, Sri Lanka, and Bhutan ONLY." It is clearly not the book we need. Altobooks would only issue a refund if I paid for return shipping. If Altobooks reverses their position and pays for return shipping, I will update this review.

"Excellent service"

I ordered a textbook for my daughter at 1/3 price it was from Amazon. I got extremely worried when I read the negative online reviews... I hadn't looked before I placed my order. I sent them an email requesting the tracking number and expressing my concerns. I received a prompt and friendly reply, including the tracking number. I paid for 2 day shipping and received the book in 3 business days (there was a weekend involved). Book was in excellent condition... it was the correct book with no issues of any kind. This was my only experience with Alto Books, but it was excellent.

"THIS COMPANY IS SCAM"

This the worst online book retails store I have ever met. I had a very bad experience with this company. I paid for a book here and a different version of the book with a totally different book cover and ISBN number was sent to me. When I complained, they ignored me until I threatened to report them, and that was when I was asked to return the book. When I returned the book, they only returned part of the money I paid for the book. When I sent message to them about the remaining of my money, they blatantly refused to reply me. Please keep away from altbook.com if you don't want to be scammed

"This company is a SCAM"

This the worst online book retails store I have ever met. I had a very bad experience with this company. I paid for a book here and a different version of the book with a totally different book cover and ISBN number was sent to me. When I complained, they ignored me until I threatened to report them, and that was when I was asked to return the book. When I returned the book, they only returned part of the money I paid for the book. When I sent message to them about the remaining of my money, they blatantly refused to reply me. Please keep away from altbook.com if you don't want to be scammed

"It took 21 days to receive the wrong book!"

It took 21 days to receive my book, only to find out they sent the wrong book. Wrong ISBN, and no one answers the phone.

"INTERNATIONAL Version Not The Same"

International version of text book is not the same, as stated. Now I have to repurchase the US version. Also I paid for two day shipping and book was mailed media mail.

"Books arrived damaged and won't allow exchange"

books arrived damaged and someone called Justin replied in email that they would only refund 15% of the listing price. I requested for an exchange but Justin claimed that they did not have any other copied of the book. However, their website clearly indicated that there were 8 more copies of the same book. They are simply lying and cheating customers. Do not buy from them!

"Alto Books"

I ordered a book from Alto for nursing school. I received the book on time and everything. The only issue I had was I was missing a few chapters and some of the pages were upside down. I have been trying for 4 weeks to get my partial refund, but no luck! I keep getting emails saying it’s been processed but I haven’t seen anything. This has forced me to get my bank involved. Im not happy with their service and how they handle things. Other than that the books are legit and cheap which is a benefit.

"This company is TRASH"

This company is TRASH. I ordered a textbook, I waited 26 days. They NEVER sent any shipping information and never shipped my book. I contacted the company and a "Justin K." responded with a weak apology saying they would refund me. I NEVER GOT A REFUND. I'm tired of dealing with this horrible company. This company is a scam. DO NOT BUY FROM THEM. Even their comments on reviews of their shady business are lies trying to discredit the jaded buyers who were cheated and lied to by this company.