"Terrible company"

Terrible company. Zero customer service. Received an item not of quality with a very expensive price tag they would not accept back. Will not be doing business with them again.

"Great products & service at Maisonette"

Great products, great customer service.

"The company got back to me very quickly!"

The company got back to me very quickly!

"Customer Service was great!"

Customer Service was great!

"This store has amazing items especially…"

This store has amazing items especially for kids. Everything I have ordered has arrived in excellent, new condition. I only took off one star (more like half a star) because a product picture did not match the description or actual product. Though I should have read more carefully, I feel the picture should more accurately depict what the customer will receive. Other than that mix up, I would definitely recommend this store.

"It really is cloud soft"

It really is cloud soft. Quick delivery & a person answered the phone when I had a question. Will buy again from Maisonette.

"Helpful managing order issue"

Helpful managing an order issue. Resolved favorably in a timely manner.

"I’ve emailed them 4 times and haven’t…"

I’ve emailed them 4 times and haven’t received a response. 2 items weren’t ever received, 1 item was sent incorrectly. You will just have to hope and pray everything comes in correctly because no luck in getting any kind of response.

"My concern was addressed promptly and…"

My concern was addressed promptly and courteously. So refreshing!!

"quick response from the concierge and…"

quick response from the concierge and personable thoughtful communication.