"Great customer support "

I had a great experience with Maisonette’s customer support. They were quick to respond, kept me updated throughout the process, and resolved my issue efficiently. Really appreciated the clear communication and friendly tone — thank you!

"So far so good"

So far so good, customer service helped me to answer my questions.

"Fraud"

Fraud. Bought a Tulle Arc Set and it’s trash. The description doesn’t say anything about a child using it despite its photos indicating that it is. Once brought to their attention they legit refused to return my money. BEWARE.

"Some of the worst customer service you…"

Some of the worst customer service you can experience. Truly just awful. Don’t buy from this company.

"Great customer service."

Great customer service.
Very helpful and fast response.

"Great customer service"

Great customer service! They were able to help when I had some questions about my order.

"Truly exceptional customer service"

Truly exceptional customer service. Went so far above expectations to fix my issue.

"Easy and very quickly responsive…"

Easy and very quickly responsive customer service. My item came damaged and although they didn’t have a replacement, they communicated immediately after I reached out and refunded very quickly

"Maisonette knows what's important!"

I bought and sent a gift to my daughter, but my Billing address kept moving to my daughter's address where the gift was being shipped. I was worried it would not accept the order, and I wrote a quick note to Maisonette. In about 15 minutes they replied and told me it would be taken care of immediately and it would be delivered with no problems. I was so surprised and grateful to have this resolved so quickly. I've never had a faster response from any online sale problem!

"Great customer service and products!"

Great customer service and products!