"Kept the appointment time and performed…"

Kept the appointment time and performed the work without issue.

"The Mirror team was absolutely wonderful"

The Mirror team was absolutely professional, experienced and efficient. They have the installation process down to a "T." The mirror looks amazing in our home gym.

"Really amazing mirrors for a home gym"

Really amazing mirrors for a home gym. The guys who installed were great and incredibly helpful and actually helped us move some things that needed to be moved to get it done. Highly recommend for service and quality.

"Do not bother. Buyer beware!"

Do not bother. Buyer beware! Scam company....and jerks! I should have followed the other reviewers. See below for my email interaction when I was just asking for an update after waiting 6 weeks with no communication.

Sent: On Jan 10, 2025, the mirror company wrote:
We have been clear on the way we work. We sell these mirrors for about half price and travel extensively with full and efficient routes, to make that happen. 2-6 is estimated and yes it’s a vague answer. It’s the same answer for all our customers who are willing to wait and be patient. If you need to plan with more information, I understand. Again that’s why it’s not a good fit for you and you should go local. To be clear I have canceled your order.3

Sent: On Jan 10, 2025, I wrote:
Good grief. I’m just looking for a decent answer so I can plan. You said about 2-6 weeks from the time of order. It’s been about 6 weeks. Your new answer back to me was 2-6 weeks from the time of order. So, im just looking for a more accurate answer than “2-6 weeks from the time of order”.

Sent: On Jan 10, 2025, the mirror company wrote:
Sounds like this is not a good fit for you to purchase this mirror for about half the price of a local glass company. I suggest you go local.

Sent: On Jan 10, 2025, I wrote
It’s been about 6 weeks. Why I’m asking. Have anything better than a canned answer?

Sent: On Jan 10, 2025, the mirror company wrote:
Our routes are based on building an efficient route for our installers to run, which requires enough orders to make the route efficient. Unfortunately, we don’t have any way of anticipating when we will have enough orders to fill a route. It is estimated to be about 2-6 weeks from the order date, but we won’t have any other information until we have a finalized route. We will contact you the week prior to installation with the date and window of arrival.

Sent: Friday, January 10, 2025 5:32 AM, I wrote
Good morning. Just checking on the status of this order. Is there an update?

"When I contacted the company"

When I contacted the company, they had the most economical prices for my budget. My job was smaller than their normal, but that didn't matter. My small job was worked in,and just as important as the larger jobs. They contacted me, gave me an estimated time of installation, and continued communication with me. Upon arrival, the guys were very professional. They told me that it would take about 20 minutes for my installation because they didn't have to deal with any outlets. 20 minutes later, I was looking at my finished product. The quality of my mirror is top tier! Thank you Mirror Company for putting the finished touch on my little gym!

"Just needs better communication"

While I understand that the reason they're so cheap is because they travel to multiple locations at once, when you tell someone to expect 2-6 weeks for installation, that should be when they're installed. If you expect it to take longer, please have a consistent open line of communication with your customers whose businesses may be affected by the delay. I certainly get that delays happen, but please just keep us posted instead of being vague and leaving us wondering. Other than that, my experience has been great!

"Installation went great and contractors…"

Installation went great and contractors are super friendly.

"Great service"

Great service. Easy to schedule, great quality and we had a pleasant experience throughout the process. Highly recommend.

"Fantastic Quality, Fantastic Price!"

I needed a wall of mirrors in my personal training studio. I got a local quote for just under $5K - gulp... So I starting researching alternatives and found The Mirror Company. Their quote - $1608! The hitch - you have to be a bit patient, b/c their installers work an area/region, and you'll be included in the next run. Which also means you'll need to be flexible when your number is up. That worked for me. 3 weeks later, I have my mirrors, and couldn't be more pleased. Luke did a beautiful job installing - very professional!

"Follow up good "

Follow up good . Invoices are clear.
Detail is always made clear.