Morty

Financial Operations and Advisory
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251 reviews
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Morty

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Reza Khan

5.00/5.00

"Morty Rocks!"

Who?
Vivek Singh - Mortgage Advisor
Jack Edelman - Closing Officer
Keegan Kelln - Closing Officer

When?
Today was amazing because the team at Morty were my heroes and they worked to help me close on a new home. Vivek and team were the most responsive and professional team I've ever worked with in my 3rd home buying experience.

Why?
They are fast!
They are accurate!
They are rock stars!

They were able to connect me with a lender at an amazing rate and worked with me all the way to closing and when there were a few delays and hiccups (as there always are during closing), Vivek kept me updated and he responded to all of my questions, even during the holiday weekend.

What?
The online portal was so easy to work with and I always knew exactly what was next for my loan application. It was amazing seeing the green checkmarks show up as each item was completed and the final banner of: "Your loan is closed: Congratulations, you've successfully closed your loan with Morty!"

During Closing, Keegan stayed on top of the communication and made sure we got our transaction closed.

We are forever thankful for the entire Morty team. You came through in spades, and now we have the keys to a brand new home! We could not have done this without you.

Thank you!

01/12/2021

Joseph Robert

5.00/5.00

"Chose Morty with 3 weeks to close and they got it done!"

With just about 3 weeks before closing I decided to switch to Morty to take advantage of better rates and closing options that they offered at the time.

The process is super smooth. The online tool is easy to use and visibly takes you through line by line of what needs to be done and when. They also give you a team of contacts and who to reach out to with questions about different steps in the process.

Given the timeline of my situation I couldn't have been placed with a better team:
Diego Valer Fort was my Mortgage Advisor. He was super knowledgable and very easy to get in touch with. Though it was clear my timeline was a little tight, I was comfortable enough after speaking with him to pull the trigger (worst case it was delayed a few days).
After getting all the necessary paperwork uploaded we came to the appraisal. This was the variable in the situation (getting it scheduled and the report back in time). This is when started communicating with Jack Edleman - the Closer on my team - on just about an hourly basis. Jack was awesome! Super responsive and transparent, which goes a long way. We were able to get the appraisal scheduled on a Tuesday. Jack was working hard behind the scenes so that we were able to get the report back over the weekend and closed on the following Tuesday.

If you are looking to buy a house I would look no further than Morty. Even on a super short timeline, they were able to get everything done and still make the process smooth for the customer. My team was top notch! Thank you Jack, Diego, and everyone at Morty that helped get this across the line!

30/11/2021

customer

4.00/5.00

"Pretty good"

Everyone was professional and a pleasure to deal with. Things got a little more stressful than they needed to near closing, so four stars. But overall I'd recommend it.

28/11/2021

wishaq

1.00/5.00

"Worst mortgage experience I ever had"

Worst mortgage experience I ever had. My mortgage office was Paige and she was horrible at communication and really hard to get hold of. Problems started when the condo we were buying needed flood insurance, as a mortgage broker I was expecting Morty to guide the condo association through the process and tell them what was needed to satisfy the lender requirement. Instead of all this, she made the process more difficult by miscommunication and me and my agent had to call the lender directly and the condo insurance company to get this resolved.
Towards the end, we got a copy of the final disclosure along with the NY rate lock agreement with lock ending on 11/18 whereas according to the initial NY rate lock our lock was till 11/26. when I inquired Paige told me it was because of some title document and Lender lawyers were in touch with our attorney to resolve this. I emailed all the parties involved to ask what was this document missing and it turned out the title company had already sent the document to the lender's lawyer and Paige was not aware of it. This is another example of how incompetent they are.
On the final day of closing as well, their lawyers delayed the money transfer and almost derailed the closing.
I will never use them again and will never advise any other to use them

25/11/2021

Ravi Amajala

5.00/5.00

"Best Rate & hassle-free processing."

Best Rate & hassle-free processing.

I applied for a home loan in morty.com after I am in the contract for purchasing a new home, I am surprised to see that I got the lowest rates compared to other lenders. I was able to lock the rate on the same day.

I worked with Vivek Singh, Jack Edelman & Paige Hawley. They always responded on time.
I was able to get final approval 6 days before my closing.
I would definitely recommend Morty.

22/11/2021

customer

5.00/5.00

"Excellent scoring services ."

Excellent scoring services .

19/11/2021

Customer

5.00/5.00

"Mortgage experience using Morty"

I just closed on a new construction home using Morty. Morty was easy to work with, and the whole process was convient and streamlined. Having a broker as a go between the buyer and lender was the only thing I had as a concern to begin with, but this was a non issue and Morty made me feel like they were working for me also. There are always a few issues, especially with new construction, but any questions or issues were responded to promptly by Morty, and they helped make it a low stress process. They're agents were always very courteous and helpful. I was very satisfied with my experience with Morty.

19/11/2021

Philson Wong

5.00/5.00

"Best rates"

Morty provided some of the best rates of all the lenders I looked into. They were very proactive with finding the lowest fees for a mortgage and even indicated when there were additional savings available. Their website is very transparent about the rates/points available. The officers I worked with generally quick to respond and friendly.

16/11/2021

Anthony

5.00/5.00

"Paige was very responsive and great to…"

Paige was very responsive and great to work with. The closing tracker is very helpful and makes the process extremely easy. I would definitely use again.

13/11/2021

Ethan

5.00/5.00

"Working with Morty was excellent"

Working with Morty was excellent. We were hesitant at first to use a broker and a company that communicates with consumers mostly via its website (we started with a more traditional, local lender). But we began with a phone appointment that helped us learn the process, understand how things work, and get comfortable. The site itself is very easy to navigate. The process of reminding you about tasks and upcoming dates is very good. In addition to the website, which is very easy to use, our contacts we're accessible by phone and email. And not to bury the lead, but we got an amazing rate which was easy to lock -- and when we needed to extend it because our closing was delayed, we were able to keep our rate without paying an extension fee. Every once in a while they could have gotten back to us a bit sooner -- but at the same time, it was easy to get them on their cell phones. Bottom line: go with these folks. Great rate. Great process. And the two people we worked with, Phillip and Noah, were terrific.

13/11/2021
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