"Excellent response times and good…"

Excellent response times and good customer service from making an initial enquiry and through to completion. the work is completed when expected and prices are very reasonable, I would thoroughly recommend for both commercial and residential waste collection.

"Excellent service, attitude, price and experience"

So pleased we found this company amongst all the others online. Really fast and friendly response, booked in for the following day, telephoned when 1/2 from arrival, two men arrived and started loading the van straight away. Excellent service and price, will definitely use again and recommend to everyone.

"Efficient service"

Overall, a good service. The collection people were friendly and efficient. They did arrive after the timeslot I had originally paid for but they asked me in advance if this would be okay as they were running behind and agreed to refund the fee I had paid for a morning slot

"Absolutely brilliant"

Absolutely brilliant! Great company, they went above and beyond. Would definitely recommend! Very happy.

"Very friendly and helpful guys went…"

Very friendly and helpful guys went above and beyond to fit items in their van. Thank you

"…Efficient service "

The booking process is straightforward and the service is reliable. The guys were friendly and efficient. I would not hesitate to book again.

"Excellent group"

Excellent group, friendly pick up people and everything got cleared smooth and easy. Would highly recommend to anyone looking to get rid of their recycling or waste.

"Be aware the deposit is non refundable"

We booked by telephone for garden rubbish removal and paid a £55 deposit. We then received an email detailing the service we’d booked and realised it didn’t meet our needs, so less than 24 hours after receiving the email I contacted to cancel the appointment for the following week and was told the deposit was non-refundable ( after checking the email I found this written in small print at the bottom of the email). Apparently we should have been told this at the time of booking but we have no recollection and asked them to check the recording, we were told they would check and be in touch but to date we have not heard anything. I just want others to be aware and would have preferred to give no stars but this is not an option.

"Too expensive "

I must admit that the guys who came to collect my staff were very nice and professional… job was done in no time…. Phone operators I spoke to were very nice and friendly also… very good service…. I must say…. I requested collection of sofa what cost me 115£…. Then in few days I needed to add my mattress also…. They told me they will send me the price later depending on the size a material etc…. After collection I got a bill for 149£…just for mattress collection… with explanation that it was certain type of mattress which need to go to specific waste. It was too late for me to refuse payment or to do anything really… so I paid additional 149£…. But if would I knew it I wouldn’t use this company. In the past I paid for bed with mattress removal 80£ together about 8 month ago… I just didn’t expected. Make sure you have a set up price with them before collection or simply choose different company. To pay 264£ just for sofa and mattress is honestly too much.

"Excellent service"

Excellent service. Was let down by another company and Zero Waste was able to help at short notice, and actually turned out to be cheaper. Communications throughout was great, with an easy contact number. Service on the day (by Ian) was very efficient. Would thoroughly recommend this company.