"Frying Pan refund"

Had bought a couple of the Hairy Biker cast iron frying pans, but 1 started to bubble on the coating. It's within warranty so contacted customer service to see if they could help. They were really accommodating and due to this pan no longer being available they issued a full refund. Thank you so much for all your help, new pan now ordered.

"Excellent customer service "

Contacted Daewoo with regards to an issue with the wire basket for the Daewoo Actuate microwave Air fryer. I have to say they resolved the issue very promptly and exceeded my expectations

"Fast and helpful customer support"

I bought a Daewoo air fryer and it stopped working within the extended 2 year warranty. I contacted customer support and they were extremely fast in responding and were very helpful. Since the exact model I had bought was no longer in stock they have arranged to send me a replacement that is the closest available model. Very happy with their response!

"Prompt service "

We bought an air fryer in March 2023 it then stopped working last month so I got in touch with the service team and they asked for a short film showing the problem and within 2 days they replied and said that they didn’t stock the one we had but offered us a better one as an upgrade.
This arrived on Monday the 11/12/2024 and is bigger and better than the one we bought the customer service we received was brilliant and would recommend daewoo products and service to anybody.

"Un lave vaisselle de 3 ans à les…"

Un lave vaisselle de 3 ans à les paniers qui ont rouillés on ne peu pas joindre par téléphone envoyé un recommandé avec accusé de réception sans réponse et pas reçu ke tickets de preuve

"Faulty goods not replaced "

We brought a microwave direct from Daewoo, it arrived faulty, the dial is loose and it doesn't heat up. We have contacted them on 05/12 to get a replacement & was asked to send them a video showing the problem. We done this and two days later, we still have no microwave.
Any other shop would have replaced this straight away

"Great customer service"

Customer service was brilliant. I bought an air fryer and registered it for the warranty but it had stopped working. Customer services were really prompt in getting back to me and once they were satisfied it wasn’t working they’ll send me a replacement. Thank you!

"Faulty heater"

Purchased a Halogen heater with 3 years waranty on
26/1/23, heater is plastic body, the rear of the heater melted and nearly caught fire it was only my wife noticed it that saved the day, Reported the incident to Daewoo who will not pay out/ or replace the heater as the lable on the back has fallen off and they say it may not be there,s, even though i have the original box and reciept.

"We purchased a Daewoo 9 litre double…"

We purchased a Daewoo 9 litre double drawer air fryer in March 24 , it has not lasted a full twelve months( very light use ) before it expired ! had to return to store for refund. Must be poor quality build due to short life span . Very Dissapointed with you Mr Daewoo. Need to find another better quality appliance now. ******** UPDATE******* If you were to read my comments properly Mr daewoo you will see i have alreadv returned the brken appliance, my point is that it has not lasted a paltry twelve months !!!!!!!!!.

"So far so excellent "

Ok, so a little concerned having seen the reviews for service here but in terms of delivery and service I have so far received I can only write good things.

My parcel was sent out in time by Daewoo with good communication and tracking. However after Evri received the product and stated delivery would happen in a certain day they failed to deliver and made up woeful excuses. I go contacted Daewoo who after a couple of days allowing Evri to rectify the problem but failing to do so Daewoo enquired whether I wanted refund or replacement and I chose to replace. They even changed delivery supplier and used a better firm and within two or three days the air fryer has arrived. The service has been excellent thus far. I have yet to try the item but as I say thus far service has been outstanding.