"Great producrts"

Great producrts, great service and a price that's more than fair on the customer!
Keep doing what you're doing and please dont change for the sake of it.

"Be cautious when co sidering a Daewoo product…"

I will never purchase anything from thus company again. Thus includes through any reseller. I purchased a dpg groomer a few months ago. One of the combs snapped. It says in the Amazon information to contact Daewoo direct for.any issues. I did, as the groomer was within the warranty. Daewoo's response was to charge me for another comb. On top of that they expect me to pay for the postage. Thus means they have taken no responsibility for their defective goods and expect the customer to pay for it. The comb guard coat £5.and the postage is around that price too. Yet Daewoo expect ME. To pay for it. My advice is to sct with caution if you ever consider purchasing a Daewoo product. Because as you see the customer care is no good as they do not put the customer first and are only interested in benefiting from their faulty products.

"Incompetent & Neglectful response from Daewoo over faulty microwave "

We bought a Daewoo microwave oven,and extended warranty.
Conveniently for them just after warranty ran out the problems began.
I placed 4 mince pies on a microwaveable plate onto the rotating glass plate,timed them for 90 seconds and went into living room to eat our tea.
Thinking pies would be nicely warmed up ready to eat.
I started to smell something burning and proceeded to open kitchen door.
Thick black smoke bellowed out and my husband rushed in.
The microwave was shrouded in thick, black choking smoke.
He got a towel and put the microwave in the back yard.
We saw afterwards the timer was still in the same position as I had placed it on.
Obviously the microwave was annihilated.
The stupid,incompetent questions Daewoo has asked are so excruciatingly ridiculous and I knew from the onset they would try and squirm their way out of all responsibility,and I told them so.
I was asked..
"Has customer still got the mincepies"
Did they leave foils on
Where did they place pies in the microwave ".
I've since researched this and it's obvious it was something connected to the thermal cut out switch.This could have resulted in fatalities and
Instead of preventing their reputation from being tarnished,they should as a multi million company and as a gesture of goodwill,apologise and replaced the microwave.
Instead they have insulted my intelligence by asking stupid incompetent questions.
I am a woman who like millions of others warm mincepies up in the microwave, without the foils,placed in the centre of the appliance,for a relatively few seconds.
Anyone else had this response from Daewoo?
Thank you

"The customer service was very easy to…"

The customer service was very easy to access and simple to use. Business was conducted via email and all my queries were answered promptly. A new part (requested) was sent very quickly. Overall very happy with the service provided

"Poor product, poor service from Daewoo Electricals "

Bought a Daewoo Soupmaker 13 months ago for a Christmas present. It was used from early January for about 3-4 months, then I unpacked it recently to find out is did heat up the soup. I contacted Daewoo who basically said ‘tough cheese’ as it was not under warranty anymore and they could not help me any further ! Also the same response when I enquired about repairs !


The lesson learnt here is : cheap will not last.
Companies that sell cheap rubbish have an equally rubbish customer service department who do not care about their products and the ability to repair them- a throw away society led by careless electrical companies like Daewoo Electricals

Poor poor product - poor poor attitude- poor poor Daewoo Electricals

"Poor Product"

I purchased a Daewoo Mini Countertop Electric Cooker on the 2nd of November 2023. The product has been used around twice a week since then and this week I went to use it and the element in the top of the oven has stopped working. I have contacted customer service and was told that because it was outside of the 1 year warranty which only ended 2 weeks ago. I do not believe that companies should be selling electrical appliances that will only last 1 year of use. 100% would not recommend their products.

"Shocking company when items break down- AVOID!"

Kettle broke down under warranty and they have been about as useful as a lemon. Wanted a video showing the problem, and then wouldn't send out another until I cut the lead and sent a picture or returned the damaged unit. Considering this was a replacement for a damaged unit from earlier this year. The difference in customer service was stark

"Daewoo 6L Air Fryer Electrical Issues"

I purchased a Daewoo 6L Air Fryer via Studio which never worked when it arrived, a replacement was sent which worked for about six months, the wiring in the plug then became dodgy, so replaced the plug which then worked for about a week, this also stopped working, changed plugs again but no electrical systems worked at all. I’m not sure if this is an known electrical problem but I’m certain I will never buy electrical items made by Daewoo again.

"Think Carefully before you buy Daewoo"

Tried to cancel order, TOTALLY IMPOSSIBLE. NO PHONE NUMBER, AND LIVE CHAT DOES NOT EXIST.

UPDATE
The order did eventually get canceled after I had sent further emails following notification that my order had been dispatched. Due to the lack of any phone number and a chat system that does not work I would not buy from Daewoo again.

"Daewoo vacuum flr00141 short extension pole "

I received a reply today regarding my recent message to you.
I purchased a Daewoo wet/dry vacuum cleaner a couple of days ago , the FLR00141 but had a concern regarding the extending chrome pipe it comes with.
It's incredibly short so my question to you was do you do a extension pole or longer pipe for it?
Can I say I was astounded that your answer was you don't supply an extension pipe , get an upright vacuum instead!
That's it , nothing else.
For your information I've never owned an upright cleaner, all the cylinder ones previously purchased I've never had an issue with the extension pipe length.
And just incase you were unaware, I'm not the only one.
There's many online reviews that say ' good vacuum ' but extension pole too short.
I was hoping there had been a product update and you would have listened to your customer, but clearly not!
In my opinion the vacuum is only suitable if you are 5 ft -5ft 2" at the most.
Prospective customers, bear that in mind if you are thinking of buying this vacuum.
Unless you don't care about your back!
Be assured I'll post my findings/ this review on the net so others are aware.