"The budget dumpster"

They came when they said they would and picked up as scheduled. The customer service rep gave me options to fit my budget.

"Great customer service"

Great customer service. Answered all my questions most done online.

"The dumpster was delivered just as they…"

The dumpster was delivered just as they had told me. It was perfect for our project. The picked up when scheduled. They followed on regularly. Thanks so much!!

"Good job"

I got the dumpster a day a head of time which help greatly.

"We had a terrible experience with this…"

We had a terrible experience with this company. We thought they were cheaper until they tacked on another $249.00 onto our $750. They make it sound good on the phone. Don’t be fooled go with your local sanitation company. We noticed that our email from Rob quoted as $650.00. He said that was in error and the real charge was $750. Also we ordered a 10 yard dumpster and followed all the rule not to overfill. When we got our final invoice they delivered a 15 yard dumpster. We received a $250 extra fee. Sneaky delivering us a 15 yard instead of a 10 yard.

"Timely"

Timely, honest, courteous, effective

"I used Budget Dumpster for the second…"

I used Budget Dumpster for the second time. I encountered issues on the second time I rented a dumpster. I was on the schedule for a dumpster pick up since Friday and still waiting as of Tuesday. Upon my initial phone call, I requested the dumpster for 1-2 days because the city permit was only granted for 5 days. I requested the picked up on Friday morning, still waiting for the pick as of Tuesday 3pm. I have contacted customer services numerous time, just to be told that a manager will contact me regarding this issue. One of the managers send me a voicemail on Monday that the dumpster was going to be pick up that day. Again, the dumpster has not been pick up as on of Tuesday. The city permit already expired, bystanders are throwing up garbage and over floating the dumpster, even found a mattress on it. This is not acceptable and definitely not the way any company should handle business with clients who have previously used your services before, very disappointed.

"Great customer service"

Great customer service. They were very helpful in my schedule requirements. Prices were great. They were very responsive to my delivery and pickup needs. I called several companies, and they not only have the best price, they gave the best service you could ask for.

"Delivery and pickup were perfect"

Delivery and pickup were perfect. Customer service was excellent. Placing the request for the dumpster was fast and easy.

"I had no issue with the person that…"

(I am editing this review because there was not a comment from Budget Dumpster, Go figure...I must be correct in my statement below)
I had no issue with the person that took my order, I did not have issue with the delivery or pick up of the dumpster. But I find fault in charging me an overage for weight limit when I followed filling instructions. I did read that they could bill you up to 120 days after the dumpster was picked up..I received an overage bill more than 30 days after pick up..I find that to be extreme because the invoice only stated the weight was .33 above the max allowed..nothing telling me when the dumpster was weighed..I would expect a date and time in addition to the weight recorded at pickup..Otherwise how do I know this amount is correct..Every person who rents a dumpster could be over billed at will without any traceable information..I think your invoices should have more detail..I would think you would too..Isn't it a federal offense to overbill people? Perhaps you have more facts than you actually put on my invoice..maybe you should send me the official date and time my rental was actually weighed. ( By the way I rented the dumpster mid July, requested pick up at around 8 day margin, they couldn't pick up until around 10 day margin..I called them the day after or perhaps the next day after pick up and asked about any overage. I was told that nothing was showing an overage. I wanted to be prepared for any additional billing...but I guess there is not any type of time frame to get information into your system...oh I forgot it's 120 days!